Matt Francis

Cybersecurity Analyst II | Vulnerability Management | Endpoint Detection and Response | Security Information and Event Management | 4+ years experience in an MSSP supporting over 20 clients

Toledo, Ohio, United States

About

Cybersecurity professional with 5 years of experience specializing in vulnerability management and security awareness training. Focused on reducing organizational risk by prioritizing vulnerabilities, driving remediation, and reducing human-related security risk through practical security awareness training. Hands-on experience with tools such as Qualys, Rapid7, SentinelOne, and Proofpoint, supporting security operations across enterprise environments. Growing focus on automation and improving the efficiency and scalability of security processes.

Experience

  • LaScala (Temperance, Michigan, United States)
    • Cybersecurity Analyst II
      Nov 2022 - Present · 3 yrs 8 mos

    • Cybersecurity Analyst I
      Aug 2021 - Nov 2022 · 1 yr 4 mos

  • Service Desk Analyst at Frontline Managed Services
    May 2021 - Aug 2021 · 4 mos

  • Fulfillment Associate at Amazon
    Jan 2021 - May 2021 · 5 mos

  • Asurint (Greater Cleveland)
    • Records Researcher (Remote)
      Aug 2018 - Mar 2020 · 1 yr 8 mos

      • Retrieved and entered a variety of information from state court systems and files • Located information quickly and accurately in accordance with applicable state laws • Established working relationships with peers and other departments • Active participant within the corporate leadership initiative • Gained strong knowledge of the court system, terminology and able to interpret the results

    • Record Research Supervisor
      Nov 2017 - Aug 2018 · 10 mos

      • Oversee and motivate a team of 15 record researchers • Identify areas for process improvement, document current process, document change to improve process, and drive process improvement change • Practice continuous quality control on order processing and fulfillment by communicating issues that affect performance and quality • Monitor and balance workload within research to ensure product coverage is sufficient to meet client needs

    • Records Researcher
      May 2016 - Nov 2017 · 1 yr 7 mos

      • Retrieved and entered a variety of information from state court systems and files • Located information quickly and accurately in accordance with applicable state laws • Established working relationships with peers and other departments • Active participant within the corporate leadership initiative • Gained strong knowledge of the court system, terminology and able to interpret the results

  • Bureau of Special Investigation Intern at Cleveland Division of Police
    Jan 2015 - May 2015 · 5 mos

    • Partnered with ATF to analyze and match bullet casings • Collected and logged evidence in a homicide investigation • Operated with a forensic video specialist reviewing footage of crime scenes