St Louis, Missouri, United States
Tech Support Specialist supporting K–8 campuses with device deployment, troubleshooting, and systems management. I’m passionate about making tech accessible and reliable for students, staff, and school leaders. From troubleshooting Chromebooks to onboarding new Team Members, I blend technical know-how with people-first service. I love being the go-to problem-solver who keeps everything running smoothly.
As a Tech Support Specialist, I provide frontline technical support for staff across multiple K–8 schools, ensuring smooth operation of devices, networks, and essential software systems. I manage Chromebook deployment and troubleshooting, oversee ticket resolution through our helpdesk platform, and support onboarding processes for new staff, including account setup and hardware distribution. I work closely with school leaders to maintain efficient technology use and help streamline IT operations across the region.
As Office Manager, I played a key role in ensuring smooth daily operations at a busy K–8 charter school. I served as the first point of contact for families, staff, and visitors—managing front office communication, scheduling, and administrative processes. I supported school leadership with data entry, compliance documentation, and internal coordination, while also maintaining student records and assisting with enrollment tasks. This role sharpened my organizational, multitasking, and communication skills, and deepened my understanding of school operations in a fast-paced educational setting.
At New World Van Lines, I provided administrative and operational support for a fast-paced moving and logistics company. My responsibilities included managing incoming communication, processing paperwork for domestic and international moves, and coordinating with internal departments to ensure timely service delivery. I maintained detailed records, handled data entry, and supported scheduling and billing tasks. This role strengthened my attention to detail, time management, and ability to work efficiently across multiple teams to support seamless logistics operations.
As a Compliance Officer at Pace Paratransit, I ensured that all operations adhered to federal, state, and local regulations governing paratransit services. I conducted regular audits, monitored driver and vehicle compliance, and reviewed documentation to maintain safety and service standards. Collaborating closely with operations and management teams, I helped implement policies and procedures that improved regulatory adherence and operational efficiency. This role enhanced my attention to detail, regulatory knowledge, and ability to manage complex compliance requirements within a dynamic transportation environment.
In my role at 3 H3G, I managed back-office operations and led customer service efforts for one of Italy’s leading telecommunications providers. I coordinated workflows to ensure smooth processing of customer requests, billing, and account management. I supervised the customer service team, resolving complex inquiries and maintaining high satisfaction levels. This position strengthened my skills in operational management, team leadership, and effective communication within a fast-paced, customer-focused environment.