Matteo Cherchi

Senior Program Manager - Driving customers in successfully deliver projects & services

London, England, United Kingdom

About

Strong passion in space and satellite sectors delivering programs and managing people, ensuring customers and companies are successful in achieving their objectives. Meticulous and pragmatic, who controls all project aspects from pre-sales to completion. Motivates and influence stakeholders in achieving the project objectives exceeding the performance targets. Used to work under pressure in a fast-moving environment both on a day-to-day project management and at executive “C-level” setting out governance and escalation models. My determination and dedication to work has seen myself winning several awards like the top performer for delivering leading values to customers.

Experience

  • Senior Services Manager at Eutelsat
    Jan 2026 - Present · 6 mos

  • SES Satellites (Full-time · 3 yrs 5 mos)
    • Senior Program Manager
      Aug 2025 - Jan 2026 · 6 mos

    • Senior Program Manager
      Sep 2022 - Dec 2025 · 3 yrs 4 mos

      - Leading Projects with notable risk and complexity; developing the strategy for project execution - Guidance for negotiations with senior management, customers and vendors having impact on business - Contributing the company results with comprehensive knowledge of several business areas - Understanding of the competitive landscape, economic/market and legal environment.

  • Program Manager, Customer Service Delivery at Intelsat
    Aug 2019 - Sep 2022 · 3 yrs 2 mos

    Managing Technical, OPS Teams, PM and external vendors ensuring implementation of services based on customer service level agreement and contracts. Managing and coordinating large customer organizations for the successful delivery of services through both executive and day to day project management activities. Being responsible for all the project phases and accountable for project delivery to agreed quality, time and cost. Utilizing customer information to identify trends for developing recommendations for actionable business strategies to drive customer retention. Contributing to the continuous improvement of customer experience by ensuring that all services are delivered on time, per specification and expectations are set and met.

  • Senior Consultant at Access Partnership
    Jan 2018 - Jul 2019 · 1 yr 7 mos

    Managing a team of 5 consultants focusing on how new technologies can deliver the needs and requirements of government and companies. Supporting major network operators and governments on the modelling of new technologies into the present landscape of networks ( including 5G, CAV, smart cities) mainly related to satellite and mobile services. Managing the modelling and feasibility of a 5G network for a major mobile operator in the USA and advocated into ITU the value of the technology to grant quick access to market. Worked as a consultant and/or independent engineer for a financial institution responsible for technical assessment and validation of projects (from the business plan to final delivery). Representing client’s technical interest at international and regional conference such as the International Telecommunication Union (ITU) and 3GPP.

  • Radio Resource Manager at Inmarsat
    Sep 2014 - Jan 2018 · 3 yrs 5 mos

    Design and implementation of a platform solution capable of managing the demand and allocation of capacity across the network through APIs with existing servers. Negotiating RFPs with different vendors and chose the best one based on pricing and technical audit reviews. Working closely with 3rd party companies stipulating service requests through high level documentation/meetings/conference calls. Managing and understanding the impact of the platform to other systems evaluating risks and issues through assessment in order to mitigate any impact on the production environment Working and managing internal stakeholders through requirements, quality assurance and design reviews in order to deliver the requirements as set by the Product team Responsible for drafting and finalizing factory and on-site acceptance test documents and witnessing them on site to validate and accept the product prior to handover to operation.