Barcelona, Catalonia, Spain
Experienced Project Manager, Store Manager and Supply / Stock Manager with a demonstrated history of working in the Retail industry. Skilled in Stock Management, Project Management, Retail, Recruitment, Supply, Commerce, Analysis, Leadership and Teamwork. Experienced and driven retail professional with a Bachelor of Arts (B.A.) focused in Sports Coaching from the University of Central Lancashire.
Responsible of the stock strategy, processes and performances in Mango stores worldwide. Key Responsibilities; - Stock Efficiency - Stock Inventory - Training - Transport Performances - Technology developments - Warehouse Organisation
Leading the transition for several key technological changes within the Brico Depot / Kingfisher infrastructure. Working with internal and external partners to identify and deliver the best software for our needs. Working with a budget to ensure the highest profiablity within each change. Our core objective is to improve our efficiency and ease of use, ultimately benefitting our customers. Key Projects Delivered; New Cashing System; including loyalty and promotions. Launch of the first Self Service Till system. B2C shipping, direct from the warehouse. Launch of Marketplace. New IT Profile Management System.
- Directly responsible for a team of 40 employees. - Directly managed three of the Department Managers. - Responsible for several key topics to improve staff satisfaction. - Responsible for some of the key Commercial strategies, internally and externally.
Commercial Analysis Procurement to compliment our offer Campaign strategy & implementation Availability and asset rotation Responsibility of store training UK wide Working directly with UK and international brands
Coach of 3 other Store Managers, responsible for their monthly animation. Leading the most profitable Decathlon store in the UK, with a team of 80 staff. - Staff Happiness: +9% in annual satisfaction survey since January 2016, improving from 79% to 88%. - Market Share: +2.4% since January 2016, acceleration of 200% compared to the previous 16 years of trading. - Profits: +£50,000 against targets, the most profitable Decathlon store in the UK in 2017. - Development: 11 of my team became Store Manager.
Successes: - Designed a 2 year Commercial Policy and Project with my team. - Economic results: delivering a record profit in 2015. - Consistently recognised for quality of merchandising, scoring highest all 4 biannual internal audits in my 2 year tenure as Department Manager. - Independently organised and ran 2 Running Events with over 4000 participants each as a targeted advertising strategy.