Stanford, California, United States
Nothing is more energizing than getting to focus every day on innovations that create a more functional, equitable, and trustworthy healthcare landscape for patients and providers. At DaVita, I have: - Managed the supply chain for over 200,000 patients' and teammates' COVID-19 vaccinations - Designed and operationalized processes to make new medications available for providers and patients - Launched management processes and tech platforms to improve patient outcomes in value-based models of care In my free time, you'll find me hiking, camping, and skiing my way through Colorado (with many pit stops in craft coffee shops along the way). Specialties: Value-based care, stakeholder engagement, strategy, project management, process engineering, pharmaceutical strategy, emergency response strategy
DaVita is a Fortune 500 healthcare provider serving patients with kidney disease. DaVita's Operations Innovation team is an internal operations consulting team responsible for driving innovation to transform the delivery of healthcare while enabling world-class teams and ensuring the financial health of the company. • Led management process development to ensure timely, high-impact clinical interventions occur consistently across DaVita's 3,000 centers • Created manual workaround processes to maintain clinical and business processes for testing hundreds of thousands of lab specimens during systems outage • Scoped digital transformation strategies for medical and business records across the enterprise
• Led product team in designing and testing actionable clinical reporting to reduce kidney-disease-related hospitalizations • Deployed secure text messaging tech to Las Vegas area to connect providers, value-based care operations teams, and dialysis centers to drive faster coordination for high-risk patients; clinicians rated tool 4.3/5.0 for its contribution to clinical quality • Designed management process to align leadership operations in Las Vegas between dialysis organization and fast-growing value-based care organization • Introduced nationwide nurse practitioner (NP) documentation best practices and technology workflows that improved NP efficiency by 67% by leading a first-of-its-kind physician/DaVita partnership with Kidney Specialists of Southern Nevada • Chaired 15-employee committee curating development sessions to educate 60-person team on hard skills and an understanding of latest healthcare innovations; attendees consistently rate sessions as 4.3-4.9/5.0 in terms of value contributed to their roles
• Project managed 19-team cross-functional workstream to launch a new drug targeting a previously untreated condition for dialysis patients; designed pilot to enable rapid deployment to 3,000 dialysis centers despite unknown FDA timelines • Engineered revenue operations process to accurately forecast and process payor authorizations for new medication orders, preventing financial variance during critical medication vendor transition that drove cost savings of $150 million • Created standard model for evaluating and launching future novel medications by organizing a design sprint across 5 teams • Guided 20+ analyst cohort in setting and achieving professional development goals by organizing 4 external speaker events, establishing a peer coaching program, and fostering a culture of recognition through quarterly milestone celebrations
• Facilitated special events for the Chancellor of the university • Represented the student body while interacting with major donors and figures in the TCU community
• Developed strategies to promote student giving and legacy donations to the university • Marketed the university and its competitive advantages to a diverse audience, ranging from prospective students to Vice-Chancellor job position candidates
DaVita Inc. is a Fortune 500 healthcare company that specializes in dialysis. • Served as subject matter expert of pharmaceutical strategy for entire start-up business unit (DaVita Health Solutions, rebranded as Vively Health) • Modeled expected price erosion trends of brand drugs as generic manufacturers enter markets in the future • Designed implementation processes within the business’s model of care and delegated work streams to clinical employees to ensure high success rates during risky generic substitution events • Fostered tangible leadership skills from mentoring relationships with top executives of a Fortune 200 firm
Esperanza International (now merged with Hope International) is a not-for-profit organization that is devoted to supporting those in the cycle of poverty in the Dominican Republic through microfinance, education, and health programs. • Conducted interviews with Esperanza Associates in both Spanish and Creole in order to develop impactful marketing content for the organization's multiple social media platforms, including Instagram, Facebook, and the company blog • Launched a new marketing initiative to highlight Esperanza team members and their service to the organization and its many Associates • Researched the feasibility of new microfinance loan products (specifically in the field of electricity and sustainability) in various regions of the Dominican Republic and coordinated data collection