Frankfurt, Hesse, Germany
IT Manager with experience in application management and system administration of Windows server and clients as well as network infrastructure. Very good knowledge of ITIL processes with emphasis on Service Operations. Good people skills and experience in managing with 5-15 people over several locations.
Responsible for managing international IT-Support teams in EMEA and the US and for implementing and maintaining the IT-Serivce-Management processes at SAF Holland
Administration of the German IT infrastructure with offices at Frankfurt, Hamburg, Munich, Cologne and Berlin IT Risk Management Installation and administration of Windows Server and clients
Betreuung Unternehmenssoftware; Weiterentwicklung sowie Bedarfserfassung für neue Softwareprodukte; Second Level Support; Prozessentwicklung