Warsaw, Mazowieckie, Poland
I am a well-organised person, I can learn new things quickly. I adapt well to changes. I have a lot of experience working with people. I feel confident, even in situations "that are not in the script". In my free time I do road cycling and cross-country.I am an experienced specialist with a rich professional background in various sectors, ranging from public administration to international corporations. My career is characterised by dynamic development, diversity of roles, and the ability to quickly adapt to new challenges. I have gained valuable international experience working for UBS as an HR specialist. I was responsible for coordinating recruitment processes for high-level strategic and executive positions. My previous experience includes working for AT&T, the largest American communication services provider, as a Customer Service Specialist, where I honed my problem-solving skills and ability to interact with English-speaking clients. I have extensive experience in working with individuals holding high-level public positions. I easily establish and build positive relationships with both team members and clients. Different languages, ages, or cultural backgrounds are not barriers in my work. I feel confident even in “unscripted” situations. In my free time, I enjoy road cycling and cross country
At Euro-Center, I coordinate international medical assistance for insurance clients abroad. My responsibilities include arranging medical appointments, coordinating the full treatment process in close collaboration with the medical team, and organizing medical transport when required. I also monitor case-related costs and manage invoice verification and settlement.
• Assistant to the Member of the Polish Parliament (9th Term), Maciej Kopec (November 2019 – November 2023) • Assistant to the Senator of the Republic of Poland (11th Term), Maciej Kopec (November 2023 – Present) I am responsible for managing the senator’s office, handling correspondence, and preparing official documents, statements, and letters. My duties include organizing the senator’s activities during regional visits, coordinating conferences and press briefings, representing the senator at regional events he cannot attend in person, as well as in the media. I also manage the calendar and book train and flight tickets. Additionally, I led the election campaigns during the 2019 and 2023 parliamentary elections.
n this role, I coordinated the entire recruitment process for strategic candidates at the Executive Director/Managing Director level and General Board Members. These processes often required a high level of confidentiality. Responsibilities included: • Managing candidate applications using Beamery and IBM Brassring software. • Analyzing CVs and results from UBS Cultural Match, Cognitive Assessments, and Coding Challenges. Servicenow SAP Ariba • Planning and organizing interviews, both in-person (mainly in London, Zurich, and New York) and via video calls (MS Skype/MS Teams). This included booking rooms, arranging catering, and providing necessary equipment, along with preparing reception guidelines. • Initiating screening processes and coordinating onboarding using HRSnow (ServiceNow). • Coordinating the invoicing process for recruitment agency services through SAP Ariba. • Managing candidate travel expense reimbursements. During this role, I implemented Agile methodology and participated in testing new software functionalities for IBM Brassring and ServiceNow HRSnow.
Responsibilities included managing the Rybnik office daily, occasional work in the Katowice office, and collaboration with offices in Brussels and Strasbourg. I was responsible for drafting official letters, organizing the MEP’s activities in the region, planning conferences and press briefings, managing calendars, booking flights and train tickets, and coordinating document workflows.
I was responsible for directly supporting English-speaking customers, solving technical issues related to phone, internet, and cable TV services (U-Verse/AT&T Fiber) during customer calls. This role allowed me to understand the specifics of working with American clients and develop de-escalation techniques.