Masood Khan

Global Supply Chain & Business Leader | AI75 2026 Honoree | LinkedIn Top Voice | Sustainability Strategist | Transforming Logistics & Operations | Author | Podcaster | Guest Lecturer at Universities | AI Hackathon Judge

Dallas-Fort Worth Metroplex

About

A visionary global logistics leader with 20+ years of driving operational excellence across technology, automotive, aerospace, defense, and manufacturing sectors. Expert in accelerating supply chain performance and profitability through strategic cost reduction, streamlined processes, and high-performance team leadership. Certified Six Sigma Black Belt, PMP, CSCP, and Agile Scrum trained professional with advanced training in sustainability and digital innovation. Adept at turning challenges into opportunities, delivering impactful results under pressure, and leveraging multilingual expertise to connect across global markets. Author of "Sustainability Rewired: Pioneering the Future" and host of the "Supply Chain Savvy" podcast. Passionate about integrating sustainability into operations to unlock profitability, innovation, and long-term resilience.

Experience

  • Global Logistics Manager - Aerospace, Defense & Marine | AI Change Champion at TE Connectivity
    Jan 2023 - Present · 3 yrs 6 mos

    • Direct global logistics and distribution operations across Aerospace, Defense & Marine, delivering freight execution, cost discipline, and service reliability in complex regulated environments. • Champion AI adoption across supply chain operations, converting strategy into practical applications that improve visibility, decision quality, and execution speed. • Shape AI-enabled use cases in freight analytics, carrier performance, cost optimization, and process automation, driving measurable business impact. • Apply advanced analytics and root cause discipline to eliminate operational friction and scale corrective actions across the global network. • Govern 3PL and carrier performance through rigorous KPI architecture, structured reviews, and escalation management. • Lead cross-functional alignment across operations, logistics partners, customers, and leadership to move analytics from insight to action. • Build AI literacy and responsible adoption across business teams, embedding governance, human oversight, and practical value creation into supply chain operations.

  • Director of Client Services at Flash Global
    Oct 2018 - Nov 2022 · 4 yrs 2 mos

    • Achieved unprecedented global business expansion with a presence in 30 countries across three continents. • Developed strategic solutions to identify and pursue growth opportunities for critical spare parts. • Negotiated complex contracts, statements of work, and pricing agreements with exceptional results. • Managed revenue forecasting and margin with proven success. • Coached and mentored client-facing teams to success and led cross-functional teams to deliver exceptional results. • Committed to continuous improvement, improving performance, processes, and value recognition. • Effectively communicated with clients and internal stakeholders at all levels to ensure alignment and success.

  • DHL (16 yrs 9 mos)
    • Global Program Manager, DHL Customer Solutions & Innovation
      2012 - Sep 2018 · 6 yrs 9 mos

      • Led logistics solutions for largest technology and automotive customers. • Reengineered global logistics solutions for key global customers. • Conducted global Six Sigma Black Belt / Advisor level process improvement projects. • Achieved millions of dollars in project cost savings. • Developed global KPI processes and worked cross-business units, exceeding customer KPIs. • Conducted regular business reviews with customer senior management. • Negotiated internal and customer required complex supply chain solutions. • Managed largest global LLP program. • Interfaced within the different business units ensuring compliance to customer programs. • Supported customers on export compliance and IATA regulations, including DGR. • Provided Go Green sustainability consultancy to customers and training to colleagues. • Managed customer operational escalation matters cross-functionally across organization.

    • Regional Program Manager, Americas, DHL Global Customer Solutions
      2008 - 2012 · 4 yrs

      Global supply chain management. Six Sigma professional. Reverse logistics management Customer Team of the Year award

    • Key Account Manager, Americas
      2004 - 2008 · 4 yrs

      Supply chain management of largest global supply chain customer. Spare parts logistics

  • Project Manager, Multinational Channel Partners at Cisco
    2000 - 2001 · 1 yr

    • Managed $500M in annual revenue 3PLs for multinational customers, creating a streamlined delivery model for EMEA and developing a 3PL network in 33 countries in EMEA and Asia. • Handled major escalations for Cisco global offices, resolving cross-functional issues with IT, global customs, trade, export compliance, finance, marketing, and sales. • Spearheaded project proposal securing $50 million in annual incremental revenue and reducing annual distribution costs by $36 million. • Designed and implemented extranet for international distribution partners, resulting in personal commendation by CEO and Cisco Achievement Program award. • Implemented export compliance procedures for multinational locations and provided logistics consultative services to Fortune 100 global customers and service providers on international fulfillment and service strategies. • Spearheaded Cisco’s multinational logistics program business development, creating online tools to reduce process and quote cycle time by 33% and eliminate up to 4 days customer inquiry time per order.