Islāmābād, Pakistan
I am a dedicated IT professional having more than fifteen years of diversified digital transformation experience. I have successfully led many digital transformation endeavors across many organizations by automating their core business processes, which resulted in improved productivity and enhanced revenue generation. I have done BSc (Hons.) in Software Development from UK, MSc in Information Technology Management from UK and Graduate Diploma in International Business and Trade from Canada. Core competencies are illustrated below: • Execute organization wide software development and IT projects. • Develop the project plans, monitor project costs and control project resources. • Manage the IT infrastructure including LAN, WAN and Windows server. • Ensure operational continuity of the deployed software applications. • Implement IT governance framework and cyber security procedures. • Develop the front-end and back-end software applications. • Maintain the inventory of IT assets and upgrade hardware/software. • Develop the cloud computing solutions to address the business needs. • Serve as a liaison between business units to ensure a smooth digital transformation.
• Provide support for mission-critical IT solutions, such as SAP B1 ERP, Office 365 and official website. • Implement and manage IT infrastructure, including networks, servers, databases and cloud computing systems. • Coordinate with IT service providers for services such as internet, network and hardware maintenance. • Maintain JIRA as an IT service management tool to log IT support requests and track resolution of technical issues. • Manage IT staff by providing necessary training, communicating job expectations and appraising their performance.
• Provide support for mission-critical IT solutions, such as SAP B1 ERP, Office 365 and official website. • Implement and manage IT infrastructure, including networks, servers, databases and cloud computing systems. • Coordinate with IT service providers for services such as internet, network and hardware maintenance. • Maintain JIRA as an IT service management tool to log IT support requests and track resolution of technical issues. • Manage IT staff by providing necessary training, communicating job expectations and appraising their performance.
• Manage implementation of projects related to cloud, data and network security. • Deploy SIEM systems to secure the digital environment of the entire organization. • Implement end-point security, data protection and firewalls on all the client systems. • Perform internal system and security audits for NIST800/GDPR/HIPAA compliance. • Collaborate with application owners on project requirements, quality and user acceptance testing. • Maintain project artifacts such as project plans, product backlogs and service level agreements.
• Manage implementation of Campus Management System (CMS) software. • Verify application results by conducting acceptance testing of the implemented modules. • Integration of legacy softwares with newly developed applications. • Track project progress and report implementation status to the project board. • Ensure vendor’s compliance with contractual obligations and manage overall project resources. • Revamped official website using WordPress content management tool.