Mary Souza

Marketing Operations Manager at Atlassian

San Francisco, California, United States

About

Marketing is storytelling. The challenge is figuring out where and to whom to tell the story.

Experience

  • Atlassian (5 yrs)
    • Senior Manager Marketing Operations
      Apr 2023 - Present · 3 yrs 4 mos

    • Marketing Operations Manager
      Aug 2021 - Apr 2023 · 1 yr 9 mos

  • Senior Marketing Automation Consultant at Marvel Marketers
    Jan 2019 - Aug 2021 · 2 yrs 8 mos

    - Works to develop a range of complex automated marketing campaigns based on various criteria. - Creating emails, landing pages, forms and reports within the MAP, including templates - Reviewing existing marketing campaigns and automating where appropriate. - Conducting lead scoring practices to enable higher conversions of quality leads. - Carrying out A/B testing on automated marketing campaigns to maximize results. - Segmenting audiences and optimizing campaigns to increase effectiveness. - Reporting on all campaigns and making changes where necessary. - Working collaboratively with other departments to ensure automated campaigns achieve company goals. - Documents Marketing automation processes, programs and procedures via the creation of playbooks - Loads contact lists into the Marketing automation platform - Works with client teams to define complex technical conceptualization of demand creation, nurturing and scoring program strategy - Monitors and reports on effectiveness metrics related to tactics and programs managed by the MAP and related applications

  • Senior Manager of Marketing & Demand Generation at EVERFI
    Jul 2017 - Dec 2018 · 1 yr 6 mos

    - Designed and own the lead generation strategies -- SEO, content marketing, email, and paid advertising -- as well as field, direct mail, and outbound marketing strategies. - Managed a discrete demand generation team across various marketing channels. - Worked with cross-functional groups including (but not limited to) inside and outside sales, marketing, product and strategy teams to develop tactics that drive qualified leads resulting in revenue. - Built a best-in-class relationship with Sales Management, including SLA for lead follow up, transparency on metrics, and more. - Owned all lead generation aspects of web properties in coordination with the Corporate Marketing Team to optimize our owned web properties for inbound marketing lead generation, SEO and conversion. - Analyzed results, report up those observations to executive leadership and push forward next steps at a rigorous pace. - Coordinated closely with the Sales Development team to ensure timely follow-up and well-qualified leads are delivered to outside sales. - Worked with Product Marketing to develop messaging for go-to-market across new products and networks. - Identified growth opportunities across and outside of our total addressable market.

  • Associate Product Manager at Bishop-Wisecarver Group
    May 2016 - Jul 2017 · 1 yr 3 mos

    As Associate Product Manager I was responsible for developing and supporting several industrial automation product lines throughout various stages of the product life cycle. I worked to ensure that new products are developed with customer validated features and will enhance the product portfolio with additions and modifications where appropriate. I engaged with customers to gain insight into product performance and requirements and utilize this information to continuously improve the product portfolio. I organized a variety of informational sources into actionable product positioning and promotion plans and was responsible for creating quality marketing content.

  • Marketing Specialist at Codility
    Nov 2015 - Mar 2016 · 5 mos

    During my time at Codility I was responsible for designing, creating, and delivering marketing programs to support the growth and expansion of company products and services. I also designed and implemented email marketing campaigns for various outreach activities. Additionally, I managed the creation of all marketing collateral (fliers, brochures, e-book, case studies, newsletters) and helped design the lead generation process with the use value marketing. Another of my responsibilities was the content generation and overall management of all company social media channels. My biggest accomplishment as Marketing Specialist with Codility was becoming a project owner and managing all marketing content for the company.