United States
Hospitality professional with over a decade of experience creating thoughtful experiences for guests, families, and private clients. My background spans luxury dining, private service, concierge support, and household operations, with a focus on anticipating needs, solving problems before they arise, and bringing warmth, organization, and attention to detail to every environment.
Provided discreet private concierge and lifestyle support, including travel coordination, dining curation, event planning, reservations management, and on-demand hospitality support.
Managed private dining, kitchen operations, and household hospitality for two UHNW clients, delivering highly personalized service. Provided ad hoc household and personal assistant support including errands and pet care. Planned and executed menus for intimate dinners, large-scale events, and private travel. Coordinated with executive assistants, private aviation crews, vendors, and household staff to manage logistics and operations. Built and maintained detailed client profiles while ensuring strict confidentiality and discretion. Executed all aspects of event service including menu development, food preparation, staffing, training, inventory management, budgeting, and table and event styling.
Directed front-of-house operations in a high-volume fine dining environment operating at Forbes-level service standards. Managed reservations, seating, and VIP accommodations using OpenTable and Resy. Supervised and trained host, reservations, and coat check teams. Collaborated with culinary and management teams to ensure consistent service flow, menu execution, and daily operational alignment. Managed guest communications and resolved service issues with professionalism and discretion.
Led dinner service, supervising front-of-house staff while managing reservations, guest flow, and coat check. Coordinated with the chef on timing and pacing. Resolved guest requests and service issues.
Oversaw daily restaurant operations including dining room management, guest relations, staffing, scheduling, training, and recruiting. Developed a specialty tequila program that increased premium sales by 18%. Managed FOH inventory, vendor coordination, and guest communications via phone and email.