London, England, United Kingdom
As a User Experience Research Consultant with 25 years of experience, I am an accomplished mixed-method researcher specialising in qualitative and quantitative research. I excel in generative and evaluative studies across various industries and am proficient in a range of usability testing methods, requirements gathering, persona development, and service design. With a strong background in stakeholder management and cross-functional collaboration, I am dedicated to enhancing user experiences through effective multi-channel customer journey mapping.
User Experience Consultant/UX Researcher