Marwan Khalil Al-Shami

Enterprise AI Transformation Architect | AI Governance & Microsoft 365 Copilot Specialist

Dubai, United Arab Emirates

About

Canadian-Jordanian Senior Enterprise Cloud Transformation Specialist with 17+ years of proven leadership delivering large-scale hybrid migrations and Microsoft 365 transformations for the highly regulated banking and healthcare industries (up to 120,000-user environments) and multi-billion-dollar organizations. Expert in Entra ID hybrid identity, modern authentication, governance frameworks, FinOps cost optimization, and building AI-ready data/identity foundations. Recognized C-suite advisor who rescues stalled projects and drives regulatory compliance. Multilingual (Arabic, English, German, French) professional now based in Dubai and immediately available for Senior Azure Solutions Architect, Cloud Transformation Lead, or Enterprise Technology Transformation roles in the UAE (2026). Skills: - Comfortable in ambiguity, with a track record of structuring the unknown into clear plans - Azure AI Services & Generative AI Integration | AI-Ready Infrastructure (RAG/Vector Readiness) - Strategy & Leadership, Digital & AI Transformation Roadmaps, C-Suite Advisory, Stakeholder Workshops, FinOps & ROI Analysis - Cloud & Identity, Azure Architecture, Entra ID (Azure AD Connect), Hybrid Cloud Governance, Conditional Access & MFA, Modern Authentication - Automation & Optimization, PowerShell Frameworks, License & Cost Optimization, Azure Monitor, Risk Mitigation - Compliance & Security, GDPR, Banking Regulations, Cybersecurity Posture, AI-Ready Data Pipelines (RAG/Vector Readiness) - Proficient in Python, SQL, RESTful APIs, and full-stack development principles to strategically lead enterprise AI initiatives Key Achievements: - Served as C-suite advisor and central strategic liaison for cross-functional teams of 7–20 engineers + executives, eliminating roadblocks and driving consensus on global cloud initiatives - Architected and led the 120,000-user Cloud-to-Cloud migration for TD Bank (regulated banking), designing Entra ID hybrid identity, modern authentication, Conditional Access, and MFA while maintaining full coexistence with legacy systems - Rescued multiple stalled Microsoft 365 and hybrid cloud projects for a $3B enterprise at Softchoice, delivering enterprise-wide stabilization, full GDPR compliance, and significant license/cost optimization - Delivered large-scale hybrid transformations (30,000–100,000+ seats) across Banking, Manufacturing, Public Health, and Agriculture sectors, creating optimized Azure architectures and identity governance frameworks

Experience

  • AI Strategy & Governance Consultant at Confidential Enterprise Client
    Aug 2024 - Feb 2026 · 1 yr 7 mos

    - Architected Microsoft 365 foundations for enterprise AI readiness, ensuring Microsoft Entra ID and tenant configurations met multi-region data residency and compliance requirements - Engineered data governance and security controls by implementing Microsoft Purview sensitivity labels and remediating legacy permissions in SharePoint and OneDrive to enable secure Microsoft 365 Copilot deployment - Developed multilingual AI governance frameworks and risk management standards, incorporating Responsible AI policies tailored to regional ethics and local regulatory requirements - Created C-suite AI transformation roadmaps, prioritizing high-ROI Microsoft 365 Copilot use cases across Teams, Exchange Online, and OneDrive while advising executive leadership on strategy and adoption - Led change management and user adoption initiatives, including technical Champions programs and multilingual support documentation to drive consistent global rollout of AI collaboration tools - Directed technical scoping of future AI opportunities, including Retrieval-Augmented Generation (RAG) integration with enterprise data sources under strict identity-based access controls

  • Senior Enterprise Transformation Advisor at CriticalMatrix | MatrixVentures
    Jan 2024 - Jun 2024 · 6 mos

    Served as primary consultant on digital transformation initiatives for an enterprise client, aligning emerging technologies with executive vision while delivering independent Microsoft Azure advisory, solution scoping, and architecture recommendations for enterprise cloud and AI initiatives

  • Senior Solutions Architect (Enterprise Cloud Transformation) at Softchoice
    Apr 2020 - Dec 2023 · 3 yrs 9 mos

    - Spearheaded high-risk digital transformation and hybrid cloud migration initiatives for multi-billion-dollar organizations across Banking, Manufacturing, Public Health, and Agriculture sectors including a $3B enterprise delivering enterprise-wide stabilization and GDPR compliance - Recognized by senior leadership as “Trusted Advisor” for rescuing stalled, mission-critical Microsoft 365 and hybrid cloud projects; resolved complex technical, compatibility, and organizational challenges to modernize legacy environments - Led advisory engagements for large-scale hybrid transformations (30,000–100,000+ seats), delivering optimized Microsoft Entra ID governance frameworks, Azure architectures, and migration roadmaps that enhanced cost efficiency and regulatory adherence

  • Workplace of the Future Messaging and Collaboration Senior Consultant at TD
    May 2018 - Apr 2020 · 2 yrs

    - Delivered C-suite advisory support on modernization roadmaps and risk mitigation - Played a key technical role in the successful 120,000-seat cloud-to-cloud migration of messaging and collaboration services after a multi-year stall in a highly regulated banking environment - Collaborated closely with security, governance, change control, and identity teams to design and deploy hybrid identity solutions with Azure AD in a complex multi-forest environment, including Azure AD Connect synchronization, Conditional Access, and MFA - Developed advanced PowerShell scripts for migration, onboarding, bulk operations, and license optimization

  • Azure, Exchange Server 2016 & Office 365 Specialist at Toronto Public Library
    Jul 2016 - Mar 2018 · 1 yr 9 mos

    Modernization: Orchestrated the transition of legacy on-premise infrastructure to modern digital services, increasing organizational efficiency and service delivery. Managed Azure infrastructure (VPN Gateways, VMs, Virtual Networks, ADFS) for secure hybrid access. Deployed and administered Azure AD Connect for identity synchronization and hybrid management. Automated operations with PowerShell and communicated best practices for Azure, Microsoft 365, and SharePoint Online.