Bratislava Metropolitan Area
Represent the company effectively with comprehensive knowledge of SoftwareOne offerings Research consumer needs and identify how to address them Hire, train, motivate, and advise a team of sales representatives Achieve company objectives by planning and setting sales goals, analyzing performance data and making forecasts Develop skills continuously for hiring, training, and leading team members Generate leads, and establish and nurture client relationships Setting sales quotas Monitoring sales performance and addressing issues when necessary Supporting the sales management team as needed Selling products or helping sales staff negotiate and close deals
Pre-sales and sales activities for Microsoft 365 services Growing and maintaining existing customer and partner relationships to achieve quarterly and yearly goals and quotas Pre-sales activities to generate sales leads and activities with customers and partners (e.g. joint marketing campaigns with Microsoft to drive Microsoft 365 sales and adoption, webinars and conference presentations)
Pre-sales and sales activities for the whole SoftwareONE services portfolio (Technology advisory, Managed services, SLM/SAM) Cooperation with several local ISV partners to define joint offerings (e.g. Modern workplace, Smart buildings solutions) Technology advisory for Microsoft products with special focus on cloud solutions (Office 365 and Azure), proof of concept design and delivery, migration and deployment projects design and delivery Growing and maintaining existing customer and partner relationships to achieve quarterly and yearly goals and quotas Pre-sales activities to generate sales leads and activities with customers and partners (e.g. joint marketing campaigns with Microsoft to drive Microsoft 365 and Azure sales and adoption, webinars and conference presentations)
Product management for consumer line of products (ESET NOD32 antivirus, ESET Smart Security suite), global market research and go to market strategy definition, gathering and prioritization of technical and business requirements, backlog maintenance, product guidance during the whole lifecycle, usability research, design and user experience improvements in cooperation with designers, daily cooperation with development and support teams, product presentations (internal and external), definition and introduction of new products and product lines, communication with regional offices and distributors (market requirements, business and product related issues)
Job position: Senior Technical Account Manager/Senior Service Delivery Manager Key account management, crisis management in case of critical situations (major outages of IT services), responsibility for support contracts delivery, planning and reporting, management of partner organizations delivering services as subcontractors, preparation and maintaining of detailed multi-year Service delivery plans aligned with customers’ IT projects and strategy, technical trainings/workshops organisation with content aligned to customers’ needs Delivering of IT service management/IT process optimisation activities A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.
Job position: Technical Account Manager for Enterprise customers Key account management, delivery management, responsibility for support contracts delivery, planning and reporting, acting as single point of contact for the customers, understanding customers’ needs, problems and supporting them in complex multivendor environments, identification of new opportunities A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.
Job position: Systems Engineer Pre-sales support for Account Managers, delivery of technical advisory, product presentations and workshops to Enterprise customers with focus on IT infrastructure and business productivity
Job position: Head of document department Responsibility for internal application development, on time and accurate calculation of royalties for Slovak artists, performers and producers