Lausanne, Vaud, Switzerland
► IS/IT Project Management – 16 years of experience ▪ Able to handle complex and challenging projects from RFP to implementation/roll-out phase. ▪ Manage resources allocations and handle technical coordination for small to large projects. ▪ Good communication skills, able to work in international environments with all levels of organizations. ► IS/IT Solutions & Architecture – 13 years of experience ▪ Proven expertise on IT and Digital architectures, including designs, integrations and operations. ▪ Proficiency in designing approaches, architecture and solutions in heterogeneous environments. ► IS/IT Domain Management – 9 years of experience ▪ Overall IS/IT domain management including budget, organization, projects and support. ▪ Competencies in defining governance rules and support organization on managed tools & services. ► Entrepreneurship ▪ Both team leader and player with positive and dynamic personality. ▪ Devoted, Rational creative, Tough and Pragmatic. ▪ Capable to deliver under pressure and tight timelines, High tolerance to stress.
- Member of the CNP’s executive management and CIGES’s management committee - Overall responsibility for the Information Systems of the CNP - Managing yearly budgets of 2.5MCHF - Department budget management: Creation, consolidation and controlling - Project portfolio manager for strategical projects and supervision of whole institution’s projects - Working on CNP’s strategic plan 2023-30 in collaboration with executive managers and board of directors
IT Manager duties - Overall responsibility for the Informatics Services (IT/IS/SD/ERP) in the group - Managing a team of 3 collaborators Key achievements - Rework of group’s reporting infrastructures, databases and tools (Finance, Supply-chain) - Definition of projects and IT organizational roadmap for the upcoming years to support growing activity
Head of IT/IS Department duties - Overall responsibility for the Informatics Services (IT/IS/SD/ERP) in the group (16 sites) - Managing a team of 15 collaborators and yearly budget of 6MCHF - Development and implementation of department strategy: IT infrastructures, business tools and support - Department budget management: Creation, consolidation and controlling - Responsibility of group's Information Systems security - Project Director of group’s ERP replacement project (Microsoft Dynamics 365) - Project portfolio manager for strategical projects and supervision of whole department’s projects - Design of the 3-years IT/IS plan in accordance with the group’s strategic plan - Co-definition of the Group’s Digital Strategy with the Direction of Innovation - Purchasing hardware and software, licensing, management of partners in Switzerland & France - Design of infrastructure standards (Network, E-mails, Mobile, Virtualization, Active Directory, …) - Optimization and consolidation of IT infrastructures, including WAN/MPLS links - Capacity planning for the services delivered by the department (hardware, software, support) - Leverage on cloud adoption with Office 365 tools: Exchange Online, SharePoint Online and OneDrive for Business Key achievements - Establishment and enforcement of an internal service contract including level of support and service level agreements - Migrated telephony to Unified Communications with Skype for Business and SIP trunking - Lead change of group ERP from SAP ByD to Microsoft Dynamics 365 - Restructured department organization to better suit company's needs - Designed and implemented several tools to support the activity of the IS/IT department: Management dashboard, Contracts & leasing’s management, Projects dashboard, Log of changes, Team planning …
Technical duties - Accountable for the technical platforms of the IT Digital domain hosted externally and internally - Rationalization of technical platforms and tools used in the domain - Definition and implementation of governance rules around several tools (Informatica Cloud, Ogone payment Platform, Salesforce.com, Akamai CDN ...) - Responsibility of the WSOA platform of the company (SSO, users databases, webservices ...) - Responsibility of the Middleware tools used by the company - CRM Projects' management (Salesforce.com) - Administration and maintenance of Salesforce environments (BtoB & BtoC) - Implementation and management of the Intranet and document libraries - Support internal teams for all their digital needs - Expertise for off-domain projects having a Digital component - Hardware sizing and recommendation for Digital and off-domain projects Domain Leadership duties - Strategy and projects development for the Digital Domain within the IS&T department - Preparation and monitoring of budgets of the IT Digital Domain - Management of orders, payments and chargebacks in SAP - Relationship management with stakeholders and solution providers - Establishment of Digital platforms and applications security policy - Definition and implementation of Digital infrastructures and applications support (CI, SLA, incident and change management) Key achievements - Successfully organized the IT Digital domain as expected - Defined and applied governance rules for the use of web platforms of the company - Reduced Digital hosting costs by 26% - Took leadership and defined precise governance rules for the usage of middleware tools - Successfully driven digital components of company key projects - Management of all TAG Heuer payment solutions and providers - Improved reliability of Digital platforms thus drastically reduced the number of incidents
Context: 3,400+ man-days project on behalf of the State of Vaud Duty: Project management regarding the implementation of a tool for improving the allocation of social benefits in the Canton of Vaud (LHPS law) Project Manager responsibilities - Preparation and monitoring of project schedules (functional and development schedules) - Use of CMMI Level 4 methodology - Animation of functional workshops - Interviews with stakeholders and detailed functional specifications writing - Animation of projects committees - Coordination of internal tests - Monitoring of costs and man-days consumption - Participation in Direction committees with the State of Vaud stakeholders - Detailled reporting to the project direction and stakeholders - Management of milestones and deliverables - Evaluation of employees involved in the project Managing a project team including: - 1 functional project manager - 1 technical project manager - 1 technical expert - 3 software engineers - 2 business analysts - One-time players (Ergonomist, software engineers, technical experts, web designers)