Miami Beach, Florida, United States
• Served as the first point of contact for clients and visitors in a private banking environment, delivering exceptional customer service. • Assisted with client onboarding, account openings, account maintenance, and account closures in accordance with bank policies. • Utilized Salesforce CRM and BankMate to maintain and update client records with accuracy and attention to detail. • Coordinated with Relationship Managers, Client Services, Compliance, and Operations teams to support client requests and documentation. • Managed front desk operations, incoming calls, and administrative processes while maintaining confidentiality and professionalism. • Provided bilingual (English/Spanish) support to clients and colleagues.
• Supported marketing, communications, and event initiatives for a leading entrepreneurial organization serving founders, investors, and business leaders. • Assisted in planning and executing networking events, founder programs, and community activations for entrepreneurs, investors, and executives. • Managed social media content and engagement, staying current on industry trends while maintaining a professional and consistent brand voice. • Created and distributed newsletters, marketing communications, and digital content to support audience engagement and event promotion. • Captured event content and supported live event coverage across social media platforms. • Assisted with stakeholder reporting, marketing research, and administrative projects in a fast-paced entrepreneurial environment.
• Oversaw the publication process from story development through print and digital distribution. • Edited articles for accuracy, clarity, style, and consistency while maintaining editorial standards. • Coordinated with writers, photographers, and designers to produce engaging content under strict deadlines. • Managed publication schedules and provided editorial feedback throughout the production process. • Collaborated with the layout team to ensure content was visually compelling and publication-ready.
• Supported public relations, influencer, and marketing initiatives for premium fashion and lifestyle brands across Latin America. • Assisted in coordinating promotional events, brand activations, and influencer partnerships. • Managed social media content and community engagement for luxury and fashion clients throughout LATAM. • Collaborated with brand teams to ensure consistency in messaging, visual identity, and campaign execution. • Conducted market research and monitored industry trends to support communications strategies.
• Managed social media content and engagement to promote residential real estate listings and increase online visibility. • Created marketing materials and property-focused content across digital platforms. • Entered and maintained property listings in MLS, ensuring accuracy and consistency of listing information. • Edited property descriptions and marketing copy to enhance clarity, appeal, and brand presentation. • Supported agents with administrative and marketing initiatives in a fast-paced real estate environment.