Slovakia
Sales systems HelpDesk Manager Past: Sales systems HelpDesk Team Leader Sales systems HelpDesk Salesforce Administrator/Developer Administrator of CTO configurator for Business Pratners Quality Assurance Testing team Team Leader Project team Team Leader Programmer and Project lead at Lenovo Operation support at Lenovo Operation support at IBM DB administrator at County Court in Bratislava Specialties: Apex, Visualforce, SQL, VBA, PHP basics, 2x Lean Six Sigma Yellow Belt projects 4x Lean Six Sigma Just Do It project Lean Advanced - trained Adobe Photoshop basics Adobe InDesign basics
Administration of Salesforce Support of Sales reps, Business Parnters with issues in SF User maintenance, report creation, setting/updating report types etc Working on enhancements from requestors Creation of functional specifications, proposing solutions and work on implementation. Communication with requestor during development and testing period Creation of testing scenarios Cration od change sets and cooperation with IT for deployment
Maintain / update / minimize downtime for EMEA CTO portal webpages for Lenovo partners Provide portal usage analysis to 4P teams and Management. Manage content : Banner, News, Foot Banners, Contact Us, Logo, background info maintenance on Home Page Control Product hierarchy: Product series/sub series/CTO profile management CV Management : lead time maintenance for building block control User management: Internal user Role/ID management KPI’s Meet deadlines, successfully maintain sites and update product info in each cycle Accuracy in product information upload on the Partner site Quality of deliverables to stakeholders
Administrator of SAP - material master module. Responsible for data flow from Reference data hub to downstream. Reporting.