Frankfurt, Hesse, Germany
I direct service management for Bosch Home Comfort in DE (Bosch & Buderus), uniting service portfolio, digital service, operations enabling, technical expertise and spare parts to boost CX—faster responses and fixes, efficient processes, trained teams and enabled partners—using BI/AI across B2C/B2B. My career goals center around driving and shaping businesses by bridging cross-functional silos, fostering a culture of high performance and trust, and embodying a coaching-style leadership approach that empowers teams to reach their full potential.
I have the privilege of leading teams that handle critical and strategic parts of our service operations for the Bosch and Buderus brands think e.g., portfolio management, digital products, remote solutions, scaling of technical expertise and spare parts, operational excellence for our IT systems and processes, enabling our partners and technicians, managing field actions as well as thriving business intelligence. Our aim? To keep Bosch Home Comfort Group at the top of the service game in Germany.
I have been entrusted with the responsibility of leading a talented team which is responsible for designing complex HVAC systems for our customers. My primary focus is on fostering a strong, collaborative team environment while driving individual growth and development. I embrace a coaching mindset, empowering my team members to achieve their full potential and continuously improve our overall performance. My goal is to make my team shine by leveraging my knowledge of efficient processes, AI, and software engineering to drive continuous improvements in our overall performance. Together, we are dedicated to delivering innovative and tailored solutions that address the unique needs of our customers.
In my role as Executive Assistant to the CTO & COO, I had the following key responsibilities: 1) Driving strategic initiatives in the office of the CTO & COO, including orchestrating Divisional Strategy Meetings and crafting compelling narratives for the presentation of Home Comfort's strategy 2) Established, defined, and coordinated Home Comfort's annual strategic planning cycle to ensure alignment with overall organizational objectives 3) Prepared high-quality documents tailored to various stakeholders (C-Level, External, Internal), and facilitated workshops aimed at fostering collaboration and idea generation across the organization 4) Organized and moderated workshops with Germany´s leading scientific institution for Heat Pumps, resulting in three successful follow-up initiatives that strengthened our partnerships and knowledge base 5) Assumed a sub-project lead role in developing smart solutions that consider the home office to in-office ratio, exploring its impact on the design of new and established buildings. This effort, part of the Masterplan at the Wernau location, focused on creating adaptable and efficient work environments for the post-COVID world
The Bosch Junior Managers Program is a development program designed to prepare recent graduates for managerial positions within the Bosch Group. The program typically lasts for two years and is structured to provide participants with a comprehensive understanding of the company's operations, business processes, and culture. Upon completing the second rotation of my traineeship, I was presented with an exciting opportunity to assume a new position that promised to be highly engaging. Eager to deepen my understanding of Home Comfort's business strategy and contribute to its success, I decided to end my traineeship early and seize this exceptional opportunity to make a meaningful impact on the organization. This new role allowed me to further expand my skill set (business, finance), broaden my knowledge (HVAC systems & solutions), and actively participate in shaping the future of Home Comfort.
1) Identified the potential for AI solutions within the initially vague Smart Drilling use-case, and through my groundwork, established a focused sub-project dedicated to this innovative approach 2) Collaborated with a team of 5 to develop the use-case and create a Proof of Concept (PoC), utilizing cutting-edge data curation and machine learning engineering skills 3) Successfully presented project results to steering committees comprising top-level managers from Bosch Research, Automotive Electronics, Bosch Digital, and Bosch Power Tools, showcasing the impact and potential of our work 4) Engaged with external start-ups and leveraged top-notch open-source solutions to accelerate progress in data labeling and MLOps, fostering a collaborative approach and driving the project's success
1) Assumed project leadership for a team of 11, initially in a supporting capacity and then taking on full responsibility for two months, managing tasks such as prioritization of requirements, official project initiation, risk management, and progress tracking for work packages 2) Conducted a comprehensive cost benchmarking analysis for room HMIs, focusing on material costs and connectivity solutions. Led a team to source and disassemble competitor HMIs to gain insights and identify opportunities for improvement 3) Collaborated with my management mentor to design a cross-functional workshop for the annual management convention, fostering greater synergy between engineering and manufacturing departments. Additionally, orchestrated and contributed to his presentation for the Divisional Strategy Meeting, showcasing Home Comfort's strategic direction in the connected home market
I worked in the Systems Engineering department, focusing on thermal management for future electric cars, with an emphasis on battery performance and range: 1) Conducted a comprehensive benchmark analysis of premium electric car competitors, outlining the current state of control design for cooling system development and identifying opportunities to enhance overall range performance 2) Implemented reinforcement learning algorithms (policy gradients) for controlling battery temperature in a GT-Power simulation environment using a Python interface, driving advancements in intelligent and adaptive thermal management systems 3) Developed an OPL-Excel tool for project progress tracking, featuring pivot table-based performance evaluation and automated agenda and minutes creation routines in VBA, streamlining project management processes 4) Contributed to cross-functional initiatives aimed at improving the customer journey for electric car owners, resulting in the filing of two inventions and ultimately securing two patents that enhance the customer experience during charging
For my Master's thesis at Audi, I developed a non-invasive temperature estimation technique for stator windings using a control systems observer model concept: 1) Designed a model-based observer control algorithm to accurately determine the temperature of directly cooled electrical machines, utilizing Matlab/Simulink for implementation 2) Virtually validated the model characteristics through Finite Element simulations in Ansys, ensuring robust performance and reliability 3) Established a test stand for method validation, achieving a notable 95% accuracy on all test cases, demonstrating the effectiveness of the proposed approach
During my time as a Student Research Assistant in the Control Function Development at FEV GmbH, I gained valuable experience contributing to various OEM projects: 1) Developed a physically modelled control function to substitute pressure sensors in an engine's exhaust gas recirculation system, resulting in enhanced system performance and potential cost savings 2) Conducted measurements on an engine test bench and performed data analysis to validate the effectiveness of the proposed control function and ensure accurate system behaviour during long-distance driving operations 3) Collaborated on a research publication, showcasing the innovative findings and advancements made during the project
While studying at UC Davis, I undertook an extracurricular research project focusing on efficiency improvement for turbomachinery: 1) Investigated efficiency improvement in turbo engines by implementing controlled air injection in the wake of turbine blades using 2D Fortran-based CFD simulations, leveraging my programming skills to tailor simulations and systematically analyze data 2) Conducted a fundamental parameter study to assess the impact of flow injection quality and quantity at the aft of a turbine blade on overall efficiency enhancement, expanding my knowledge beyond the classroom and applying programming techniques for automated data analysis. 3) Presented a paper detailing the findings of the research at the prestigious AIAA SciTech 2015 conference in Orlando, Florida, following my then interest in advancing the field of turbomachinery