Vienna, Vienna, Austria
With 300+ employees engaged in defining and delivering our groups customer facing products and no common processes and standards in PDLC/SDLC I took the opportunity to form a change team to define and optimise these. Now Livescore has streamlined Product delivery processes manifesting in Jira and documented in Confluence and we keep improving those. Cycle time and throughput are measured, reported and continuously improved. I have introduced a Portfolio and capacity planning solution which I am maintaining. Team and Project support as well as training forms another part of my remit.
Enhance, optimise and harden the sportsbetting product Introduce multi-brand and language support, localisation and launch in new territories, product-market-fit optimisation
Designing and launching Virgin Bet in the UK
CRM strategy, consolidation / optimisation / extension of CRM solutions across the entire group Conception and implementation of an integrated & automated campaign management solution - Data provisioning, segmentation & targeting, engagement data capturing, ex-post analysis - Inclusion of proprietary reward elements (bonus, promotions) - Multi-channel campaign communication (mobile push, email, SM; in-app / on-site)
Leading a team of (operational) product managers, working with 4 scrum teams in multiple locations Accountable for the biggest product vertical in the group Highly effective and reusable adaptation of the user experience during the World Cup New local websites / market entries, multiple website migrations to next generation web applications
Brand driven look & feel / consistent experience across all digital products Sports / Casino / Poker under multiple brands in multiple nationally regulated markets Conception, Implementation and Optimisation of all cross-product product elements like homepage, navigation and page structure, registration and user account, help concept and many more SEO (search engine optimisation), web- and app analytics (comprehensive and consistent customer behaviour tracking with Adobe as well as Google solutions) Business Owner / Sponsor for our app and web application frameworks as a basis for all digital products like CMS, POS-API enabling efficient international product operations at scale. Lead of interdisciplinary product and engineering teams in multiple locations Merger bwin / partygaming: Integration team