Martin Jaeppche

Bereichsleiter HUB & Linienverkehre

Cologne Bonn Region

About

Experience

  • Bereichsleiter HUB & Linienverkehre at GO! Express & Logistics
    Apr 2026 - Present · 3 mos

  • Parential leave at Indonesia
    Jan 2026 - Mar 2026 · 3 mos

  • nox (Full-time · 4 yrs 7 mos)
    • Director Customer Service
      Nov 2023 - Dec 2025 · 2 yrs 2 mos

    • Director Planning & Engineering, Customer Service
      Nov 2022 - Oct 2023 · 1 yr

    • Director Commercial & Customer Service
      Oct 2021 - Oct 2022 · 1 yr 1 mo

  • TNT (19 yrs 1 mo)
    • Integration Lead Customer Experience Germany
      May 2017 - May 2021 · 4 yrs 1 mo

    • BU Manager Customer & Process Excellence
      Feb 2016 - May 2021 · 5 yrs 4 mos

      Responsible for the departments Data Analytics, Customer, Market & Competitor Research, Service & Process Improvement, Quality Management, Strategic Projects and Corporate Responsibility. Driven by the aim to deliver best in class Customer Experience we allign interdisciplinary processes seamless and crossfunctional to company and customer requirements.

    • Head of Product Management & Market Research
      Jan 2013 - Jan 2016 · 3 yrs 1 mo

      Product Management, Product Development, Industry Solutions, internal & external Research, Customer, Market and Competitor Research

  • Expert on mission at United Nations
    May 2005 - Sep 2005 · 5 mos