Springfield, Illinois, United States
• Fintech development • Consultant embedded within the Illinois Department of Transportation's Bureau of Information Processing
- QA Analyst embedded within the Illinois Department of Transportation's Bureau of Information Processing
• Managed tower construction projects across 10 states in the West region for major telecom clients. • Gathered requirements, submitted justification packages, met weekly to provide updates and remove blockers, tracked milestones, and produced artifacts for new site build and tower modification projects. • Used SharePoint, Python, and Power BI automation to optimize workflows and improve productivity of project tracking and data validation work by 30%. • Assigned vendor crews to projects while following risk management protocols to control time and cost. • Led site acquisition projects, including negotiations, to establish private land leases for new towers.
• Released the award-winning Medito meditation app to over 1 million users utilizing an Agile Release Train, Kanban, and other Agile methodologies. • Organized remote, cross-functional teams with global contributors using Github, Notion, and Trello to manage projects including content production and localization, app development, and advertising. • Validated key business cases through stakeholder feedback on prototypes built in Python and Go. • Oversaw user and market research including A/B tests, analytics, and user surveys in order to optimize funnels and engagement – resulting in increases of 40% in conversion rates and 25% in retention rates. • Directed business development projects offering bespoke B2B solutions and other services. • Collaborated with stakeholders to develop functionality and host studies with 1,000+ participants on the Medito app, including research from institutions such as University of Bath.
• Executed quality assurance testing for 3 AAA video game titles using Jira to track issues and fixes – ensuring full compliance with licensing and localization requirements as well as industry standards.
• Supported over 100 foreign ESL/EFL teachers in Japan through projects related to placement, immigration, training, and cultural adaptation. • Utilized a Waterfall framework to renovate professional development workshops attended by over 300 educators, leading to a 15% improvement in participant satisfaction based on participant surveys. • Provided conflict management to remediate issues between stakeholders.