Martin Haas

Former Amazon Director Asia-Pacific & Middle East Customer Service at Amazon

United Arab Emirates

About

Managing Director. Supervisory Board Member.

Experience

  • Former Amazon Director Asia-Pacific & Middle East Customer Service at Entrepreneur, Investor, Advisor
    Dec 2024 - Present · 1 yr 8 mos

    Former Amazon Scope: 25K employees for Australia, Japan, Singapore, China, India, United Arab Emirates, Egypt, Kingdom of Saudi Arabia, South Africa.

  • Amazon (13 yrs 3 mos)
    • Director Asia-Pacific & Middle East Customer Service
      Jul 2018 - Dec 2024 · 6 yrs 6 mos

      Scope: 25K employees for Australia, Japan, Singapore, China, India, United Arab Emirates, Egypt, Kingdom of Saudi Arabia, South Africa.

    • Director Asia-Pacific & Middle East Customer Service
      Jan 2017 - Jun 2018 · 1 yr 6 mos

    • Director Europe Customer Service
      Aug 2014 - Dec 2016 · 2 yrs 5 mos

      European Customer Service Director >8000 employees

  • Vodafone Germany (11 yrs 3 mos)
    • Head of Service Management Call Centre
      Aug 2009 - Oct 2011 · 2 yrs 3 mos

    • Head of Business Accounts
      Oct 2006 - Jul 2009 · 2 yrs 10 mos

    • Head of Group Customer Operations Planning & Governance
      Feb 2004 - Sep 2006 · 2 yrs 8 mos