Mmabatho, North-West, South Africa
During my years in the financial services industry, I've developed extensive customer service delivery, obtaining skills to handle complaints and aggrevated clients; achieving top honours in service delivery. Other skills include leading teams to achieve results in different areas - thus leading and managing. Planning and organising comes with working as a manager of others, motivating people. Public speaking become easier and add to confidence.
Responsible for the sales- & growth targets and risk management, new acquisitions and delivery on the longer term strategy. Businesses with turnover of >R10m - R700m
Responsible for the sales, growth- & risk targets of the medium business portfolio (turnover >R10m)
Leading in the area with 4 branches, total 86 staff, indirect reports another 28, to achieve a regional target and growth
Leading a team of 44 staff, to achieve / exceed sales and growth targets, overseeing the total branch administration. Indirect reports of another 25 people
Owner of a pawnshop
Credit administration, applications and decisions. Growing the asset book of the company
Handling credit applications and having mandate to approve / decline applications. General credit administration
Overseeing the total admin of the Smithfield branch
Compulsary national defense force duty, still in service of Volkskas bank