Martin Deen

Scrum Master at Hogeschool Utrecht

De Bilt, Utrecht, Netherlands

About

Recruiters: ik ben op het moment niet geïnteresseerd in een andere baan. Coachend, analytisch sterk, empathisch, gedreven en creatief. Ik word blij van het coachen van mensen en het oplossen van complexe problemen. In een informele, diverse omgeving waar ik met mensen kan sparren over oplossingen kom ik het beste tot mijn recht.

Experience

  • Scrum Master at Hogeschool Utrecht
    Feb 2023 - Present · 3 yrs 6 mos

  • Scrum Master at Ordina
    Apr 2022 - Feb 2023 · 11 mos

  • Teamlead Online Product Specialists at de Bijenkorf
    Apr 2020 - Apr 2022 · 2 yrs 1 mo

  • Coolblue (Rotterdam Area, Netherlands)
    • Process Improver
      Oct 2019 - Apr 2020 · 7 mos

    • Manager Tweedekans & Value Recovery
      Nov 2017 - Sep 2019 · 1 yr 11 mos

      It was my responsibility that Coolblue recovers as much value from returned products as possible. Successful projects: - Development and implementation of GDPR compliant in-house data wiping process for returned products - Managed the development and implementation of a new-and-improved pricing model for Second Chance products to improve profitability - Reduction of write-off cost at returns department

    • Specialist Retourreductie
      Jan 2017 - Nov 2017 · 11 mos

      It was my responsibility that Coolblue will receive fewer returns over time, by working closely with category teams, warehouse operation, delivery operation, etc. in order to optimise our assortment, improve website content, optimise processes, etc.

  • Facilitair dienstverlener MijnStudent (Utrecht Area, Netherlands)
    • Projectleider
      Jan 2015 - Dec 2016 · 2 yrs

      Account management, project management, buyer and trainer.

    • Projectmedewerker
      Jan 2012 - Dec 2014 · 3 yrs