Laredo, Texas, United States
• Coordinated air freight logistics into the US, ensuring timely delivery of goods. • Collaborated with airlines, terminals, carriers, and overseas agents to streamline operations. • Maintained compliance with international shipping regulations to enhance customer satisfaction. • Developed strong communication skills and attention to detail in a fast-paced environment.
• Provided exceptional after-hours support to carriers and customers, ensuring prompt issue resolution. • Managed logistics operations independently, addressing challenges and coordinating timely deliveries. • Maintained high service levels, contributing to increased customer satisfaction and operational success. • Operated with minimal oversight, enhancing problem-solving skills and decision-making capabilities.
• Oversaw logistics operations for the Southbound Department, managing end-to-end processes for efficient goods delivery. • Coordinated shipments and optimized routes while handling dispatch and forwarding tasks. • Implemented strategies to enhance operational workflows and resolve issues, improving service levels and cost efficiencies. • Developed strong organizational skills and maintained high performance in a dynamic logistics environment.