Martim Carvalho

Business Development & Client Relations Professional

Greater Madrid Metropolitan Area

About

Professional with over 10 years of combined experience in public sector operational management and luxury megayacht onboard operations. Results-oriented, with a proven ability to perform under pressure, manage teams, and deliver excellence in customer service within high-demand environments.

Experience

  • Senior Deckhand | Guest & Operations Coordinator at Motor Yacht Multiverse (116 Metros)
    Mar 2025 - Present · 1 yr 4 mos

    Provided service and direct assistance to VIP guests in a high-end international environment. Coordinated guest activities, shore excursions, and transportation logistics.Tender Operations/Chase Boat (Van Dutch 55ft Cover, Van Dutch 55ft, Hydra Sport 55ft, Princess 68ft, Nautique G22, Nautique G23) Anticipated client needs and ensured exceptional customer satisfaction throughout their stay. Managed guest requests and resolved issues efficiently while maintaining the highest service standards. Collaborated with multicultural teams to deliver seamless onboard operations. Coordinated tender operations and recreational activities, ensuring safety and an outstanding guest experience.

  • Deckhand at Motor Yacht SP1 (49 Metros)
    Sep 2024 - Feb 2025 · 6 mos

    Tender Trips to ashore with guests Tender Operations/Chase Boat (Vanquish 40ft, MasterCraft XT22T, Williams Turbojet 285) Mooring Operations Wash Downs Maintenance - (Paint / Teak / Saintless) Polishing Detailing

  • Deckhand/Engineer at Motor Yacht Atlantic (32 Metros)
    Jun 2024 - Sep 2024 · 4 mos

    Assistent Engineer Tender Trips to ashore with guests Tender Operations (Williams Dieseljet 445 ) Wash Downs Maintenance - (Paint / Teak / Saintless) Polishing Detailing Mooring Operations

  • Deckhand/Engineer at Motor Yacht Grandeur (46 Metros)
    Sep 2023 - Jun 2024 · 10 mos

    Wash Downs Maintenance - (Paint / Teak / Saintless ) Polishing Detailing Mooring Operations Tender Operations Tender Trips to ashore with guests Crane Operations Assistent Engineer

  • Fleet Manager at Ministério da Defesa Nacional
    Oct 2022 - Sep 2023 · 1 yr

    Managed fleet operations and coordinated with multiple stakeholders, suppliers, and internal departments. Maintenance planning, contract monitoring, and reporting to the logistics department Strict compliance with safety regulations and information protection procedures (GDPR)