Gliwice, Śląskie, Poland
Senior Team Manager with extensive professional experience of over 12 years, leading projects as a project and program manager, managing several project teams of up to 30 people. Passionate about lean and agile management with years of experience in leading projects and programs using various analysis and decision support tools including: VSM, Kanban, Kaizen, Jira, Miro, 5S, Confluence, Slack, MS Project, RCA, SWOT, RACI matrix, PDSA in administrative and production areas. Detailed oriented team player who have led projects for market leaders in the banking sector: ING, Nordea, Lloyds, telecom: Dixons Carphone, aviation: ADB Safegate and many other clients being the leader in healthcare, automotive, insurance industry. Professional with extensive experience in leading projects of various type of contract: T&M, dedicated teams, fixed price and with practical knowledge in leading projects of different methodologies: agile, lean, waterfall, scrum, kanban, scrumban. Executive MBA programme graduate with distinction for high academic achievement and best research project. Fluent in Spanish and English. Certified as PMP, Agile PM, Prince2, PSPO, PSM. My career achievements, among others: -Successful cooperation with the client in the discovery phase, which resulted in the creation of a program consisting of 2 teams in Poland +augmentation team. - NPS result after the 2nd implementation 100%. -Obtaining 2nd place of 100 in the internal ranking of projects in the company. -Doubling project profits within a quarter. - Representing the company in Argentina and participating in the establishment of delivery center, working with local agencies & business partners. - Manager's Choice Award for the best-rated project. -Completion of the executive MBA program & post-graduate studies in IT management with distinction for high academic achievement and best research project. - Achieving above expectations results in all categories of the PMP exam.
Key Responsibilities: - Own and manage the end-to-end Privacy Program, including strategy, roadmap, and program governance. - Define privacy priorities and sequencing of initiatives based on regulatory requirements, risk level, and business impact. - Execution of multiple projects in a portfolio aligning with interdependencies & risks that could impact the delivery of privacy projects. - Perform cost and risk assessments for privacy initiatives and support selection of appropriate solutions. - Contribute to resource planning and budget-related decisions related to privacy activities and improvements. - Understanding the privacy regulations, standards, guidelines, and processes that may impact the organization, - Facilitate privacy workshops and working sessions with Legal, Product, Engineering, Analytics, SWE, ICT, and other relevant departments. - Ensure cross-functional alignment on privacy topics and consistent understanding of requirements. - Own privacy risks at program level, including defining how risks are addressed and monitored. - Act as the single point of accountability for the overall effectiveness and maturity of the Privacy Program, beyond individual project timelines. - Tracking key performance indicators and applying corrective actions. - Managing interdependencies between multiple, related projects to ensure successful delivery.
Leading a program which consists of 3 projects/ teams: Data Management & Privacy + Data Governance + Telemetry. Key responsibilities: - Coordinate the scoping, development, release and support of internal and external data infrastructure projects, - Ensure alignment with cross- disciplined members to unify goals, and ensure timely communication of relevant issues to team members and tech leads, -Establish a process to identify, track, deliver, and communicate project's progress and partner tasks, - Escalate project risks with cost/ benefit assessments and recommendations in a timely manner, - Building trust with the software, product, and engineering teams to act as a conduit of knowledge, - Continually drive day- to- day production across different internal development and external partner teams, scheduling sprints, and balancing priorities, - Deliver presentations and analytical topics and results to both technical and non technical audiences, - Drive a single point of view of project status across senior leadership and managers in analytics and software, - Build trusted relationships with the software, hardware, and product teams acting as a conduit of knowledge,
Key Responsibilities: - Managing 2 teams within the programme + augmentation team with a diverse array of skills and responsibilities. - Working on the product strategy along with the customer. - Developing program to support the product strategic direction, managing long term goals. - Developing a budget and operating plan for the programme. - Measuring programme progress, delivery success and profitability. - Ensuring customer satisfaction, team satisfaction, security, quality and team performance. - Implementing and managing changes and interventions to ensure project goals are achieved. - Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services. - Managing project & programme risks. - Producing accurate and timely reporting of programme status throughout its life cycle. - Supporting company's delivery department in the development of our business unit in Argentina. - Managing the full cycle of an employee from hiring to performance assessment as well as the exit interviews with the company. - Cooperation with our partners - Inhaus and GSM agencies, which support us in finding the right candidates and provide staffing service. - Supporting marketing and employer branding activities in Poland and Argentina, - Many additional activities such as: TL mentoring, writing articles for the company blog, representing the company internationally, preparing coeducational sessions on project management, co-creating the company website on delivery center in Argentina.
Key Responsibilities: - conducting the pre-contract discovery phase with a new customer. - Requirement analysis - Planning and monitoring project process - Adapting the planning based on the progress - Applying metrics for measuring project progress and evaluating the quality of the product - Reporting status to customers timely with required level of - Managing the day-to-day team's activities, motivating the team to achieve organizational goals, developing, and implementing a timeline to achieve targets. - performance assessments, taking part in the recruitment and hiring process of employees, - working directly with English-speaking clients, employer branding promotion.
Key Responsibilities: - Leading the Front Office Applications team. - Cooperation with internal customer: ING France, Poland and Luxembourg as well as with global technology payment companies: Visa & Mastercard - Managing post release application team, maintenance and resolution of incidents reported by customers (2nd line support). - Taking care of user satisfaction and quality of prepared solutions. - Managing the team's backlog, including creation and prioritization of tasks. - Working closely with the development team, business stakeholders and UX/UI experts. - Ongoing communication to stakeholders on the progress of product development and the level of achievement of business goals. - Coordination of activities with different units of the bank. - Continuous exchange of ideas and inspiration with team members.
Key Responsibilities: - Leading short-term and long-term projects, mostly T&T projects, with different budgets and contract types, and teams with various skills and responsibilities, primarily for clients in the UK area: Lloyds Banking Group and Dixon Carphone. - Managing a team located in various locations: UK, Argentina, Hungary, Germany, Poland and working with a support department located in India. - Controlling scope, cost, schedule, and contractual deliverable, which includes applying techniques for planning, tracking, change control, and risk management. - Managing all project resources, establishing an effective communication plan with the project team and the customer, providing day to day direction to the project team, regular project status to the customer.
Key Responsibilities: - Establishing business relations with clients over email, social networks and via phone. - Identifying appropriate individuals within the targeted organizations. - Following up on leads and conduct research to identify new potential prospects. - Helping Business Development Manager build and cultivate professional relationships by initiating communications and keeping in touch with potential clients. - Managing data for existing and new clients in the database. - Taking responsibility for Business Development Manager’s communication with clients, during its absence.