Nelson Marques

Engineering Manager | Software & Platform Engineering | Building Reliable Teams | AI Adoption & Governance

Geneva, Geneva, Switzerland

About

Engineering Manager with 10+ years of experience leading software engineering teams and improving delivery reliability across international product organisations. Focused on stabilising delivery systems, strengthening execution, and creating the conditions where engineering teams can deliver complex systems reliably. Experience includes working with distributed teams across Europe and North America, aligning engineering delivery with product and leadership priorities. Many delivery issues in engineering organisations are not purely technical but emerge from unclear ownership, fragmented coordination, or misaligned priorities. Engineering leadership often involves surfacing these early and improving the systems around teams so they can deliver with confidence. Regular collaboration with leadership, product stakeholders, and technical leads helps translate business priorities into structured engineering execution across multiple delivery streams. Core areas of work • Engineering management and team leadership • Delivery systems and release governance • Product–engineering coordination • Hiring, mentoring, and coaching engineers and tech leads • Improving platform reliability and reducing delivery escalations Recent outcomes • Improved delivery speed by 40% through workflow improvements and clearer ownership • Maintained 99.8% platform uptime through stronger release governance and reliability practices • Reduced cross-team escalations by 30% by clarifying coordination and ownership paths • Supported 25% YoY revenue growth through stronger product–engineering alignment and delivery reliability Experience spans software platform delivery, systems integration, and DevOps practices across international environments. Recent work involved coordinating engineering delivery for multi-brand digital commerce ecosystems supporting 20+ storefronts and seven global brands across international markets, integrating ERP, PIM, and cloud infrastructure. Particularly interested in Engineering Manager or Platform Engineering leadership roles in organisations scaling engineering teams, strengthening delivery systems and operational clarity, and enabling engineers and tech leads to grow in ownership and leadership.

Experience

  • Nidecker Group (Hybrid)
    • Engineering Manager
      Apr 2023 - Nov 2025 · 2 yrs 8 mos

      Multi-brand digital commerce ecosystem (7 brands, 20+ storefronts) • Team of 4 engineers • AWS / ERP / PIM platform integrations • Europe & North America • Responsible for the engineering delivery and evolution of the multi-brand digital commerce ecosystem supporting seven global brands and 20+ international storefronts. • Directed the migration of the multi-brand digital commerce platform from PrestaShop to Shopify, resulting in 29 consolidated storefronts across seven global brands. • Evolved the engineering operating model, improving ownership clarity, cross-team coordination, and delivery reliability across distributed platform teams. • Coordinated parallel platform initiatives across digital commerce platforms, enterprise integrations, and infrastructure improvements supporting international operations. • Strengthened release governance and platform reliability standards contributing to 99.8% production uptime. • Built and developed the internal web engineering team, establishing hiring, onboarding, and mentoring practices to support scalable platform delivery. • Worked across distributed platform systems involving multiple services, APIs, and regional dependencies, ensuring reliability and consistency at scale.

    • Engineering & Delivery Lead
      Jul 2021 - Mar 2023 · 1 yr 9 mos

      Digital commerce platform delivery • Multi-brand infrastructure • Engineering-product coordination across international markets • Coordinated engineering and product delivery across international digital commerce platforms supporting multiple markets. • Introduced Agile delivery practices (Scrum) improving transparency, cross-team collaboration, and sprint predictability. • Implemented CI/CD pipelines and release governance, improving deployment reliability and delivery consistency. • Contributed to 25% year-over-year revenue growth by strengthening engineering-product collaboration and delivery execution. • Standardized platform components and development workflows improving maintainability across the commerce ecosystem.

    • Engineering Project Lead
      Mar 2019 - Jun 2021 · 2 yrs 4 mos

      Platform development • ERP integration • International storefront launches • Cloud infrastructure • Delivered 7+ international e-commerce storefronts across three markets, supporting more than 1.5M customers. • Designed and implemented NetSuite ERP integration via SOAP APIs, synchronizing orders, inventory, pricing, and customer data while reducing synchronization errors by 40%. • Introduced Agile development practices and CI/CD pipelines, reducing release issues by 25%. • Implemented a Product Information Management (PIM) system, improving product data governance across digital commerce channels. • Managed production infrastructure across AWS, Linode, and Infomaniak environments.

  • Co-Founder | Operations Manager at Nelocom
    2016 - 2019 · 3 yrs

    Co-founded Nelocom and designed the operational and backend infrastructure to support scalable full-stack web development projects. Led technical discovery and solution design, aligning system architecture and delivery with client business goals. Mentored developers and coordinated multiple project streams, contributing to a 50% increase in monthly revenue through improved delivery and client acquisition.

  • Lead Software Engineer at blue-infinity
    2014 - 2016 · 2 yrs

    • Mentored developers and supported technical growth across engineering teams. • Coordinated planning and delivery across 20+ digital platforms and e-commerce systems. • Contributed to development of enterprise digital platforms supporting the Philip Morris IQOS ecosystem used across international markets. • Facilitated collaboration between engineering, product, and business stakeholders to ensure reliable delivery. • Contributed to hiring and onboarding of engineers during team expansion.

  • Senior Software Engineer at SII Group Spain
    2012 - 2014 · 2 yrs

    • Developed and maintained PHP and Java-based web applications within agile teams.

  • Senior Software Engineer at Bulleprivee
    2011 - 2012 · 1 yr

    • Led Magento dev team, defined infra architecture and integration workflows • Automated infrastructure with Python, Perl, Bash scripts • Managed MySQL DBs and integrations with Slip Software