San Francisco, California, United States
An executive with twenty years of broad based experience in Sales and Sales Operations. A creative professional whose major strengths include the ability to develop high performance teams and build strategic business relationships cross functionally within an organization and with key customers.
WalkMe enables online businesses and service providers to increase conversion and improve service, while slashing the cost required to support your customers. By using WalkMe, the world's first interactive online guidance system, business owners and service providers are able to overlay on-screen ‘Walk-Thrus’ that assist end-users to quickly and easily complete any online process, turning even the most complex tasks into intuitive and user-friendly experiences. Start using WalkMe and: • Increase conversions and task completion • Improve service, while slashing the cost required to support your customers • Encourage self-service, making any online process intuitive • Significantly reduce the time spent creating a training and support infrastructure WalkMe is easy to implement: • No modification or integration required • Does not require any technical skills • Complies with the strictest security standards
AnyPerk is a perks and rewards platform used by over 1,000 companies across the U.S. From startups competing for top talent to Fortune 500 companies strengthening their employer brands, AnyPerk helps customers build cultures of appreciation and recognition, knowing that happier employees make for better business.
Responsibilities include leading Commercial (Inside) Sales Team and Datameer's Sales Development Team.
Responsible for building a new Commercial (Inside) Sales team, and leading Sales Enablement and Sales Operations.
Responsible for building out the Sales Enablement practice as well as streamlining our Sales Operations. • Built and deployed our first Sales Playbook in my first 60 days. • Rolled out our first formal and automated 30-60-90 day plans for sales. • Worked with Sales Leadership to build new data driven forecasting and reporting.
Led the global Sales Enablement team for enterprise and commercial sales. Led a team of 30 Sales Enablement managers based in North America, Europe, Asia Pacific and Japan. • Unified four regional teams into one global team, set global goals and installed global best practices. • Oversee the development of training content, worked with cross functional teams and SMEs to identify and develop core curriculum for Sales. Selected and facilitated third party training for Sales. • Built and delivered Salesforce’s 120 day on-boarding tracking process for newly hired Account Executives (AEs).
While based in Munich, Germany, built and managed the Enterprise Sales Productivity team for EMEA. Responsible for on-boarding new Account Executives (AEs) as well as training and product education for all Enterprise AEs in Europe. • Helped defined the global Sales Productivity model. • Built the first Enterprise Productivity team, increased productivity in EMEA by 33%. • Initiated the first regular “do my job” training specifically for sale at Salesforce.com.
In this role I was responsible for sales in the Midwest, focused around the Minneapolis area, for salesforce.com's complete portfolio of products. The team covered the commercial space, companies with between 200-2000 employees. • Increased sales by 28% to $5.1M in FY 11. • Hired seven new Account Executives in first 18 months. • Closed the regions largest Partner Portal deal in FY11.
Responsible for sales of SaaS and BPO services that enable companies to significantly increase revenue and margins for software, hardware and maintenance services sales. • Increased sales to networking companies by 18% in my first year including an 11% increase in sales to Cisco Systems CA organization. • Implemented new opportunity and forecasting process using Salesforce.com.