Mark Wiederhold

Senior Manager, Dealer Data & Integrations, Governance and Retail Systems at General Motors

Rochester, Michigan, United States

About

An accomplished business professional with over 25 years of progressive experience, an MBA, and proven abilities in: Automotive Dealer Management Systems (DMS) Integrations Customer Data Governance Automotive Marketing Operations CRM Database Operations Strategic Planning & Execution Business Process Reengineering Leadership Contract Administration Budget Administration Business Case Development Application Development and Sustain Portfolio and Project Management Project Team Development and Management Vendor Management Business Process Outsourcing (RFPs, SOWs, SLAs)

Experience

  • General Motors (18 yrs 4 mos)
    • Senior Manager, Dealer Data & Integrations, Governance and Retail Systems
      Jun 2023 - Present · 3 yrs 2 mos

    • Manager, GlobalConnect Dealer Portal & Dealer Data Operations
      Apr 2014 - Jun 2023 · 9 yrs 3 mos

    • Manager, Dealer Data Operations, CRM Operations
      Jul 2012 - Apr 2014 · 1 yr 10 mos

  • Chrysler (11 yrs 2 mos)
    • Manager, Service Marketing ITM
      Mar 2001 - Apr 2008 · 7 yrs 2 mos

    • Project Lead, Dealer Technical Operations
      Jul 1998 - Feb 2001 · 2 yrs 8 mos

    • Project Lead, Warranty ITM
      Mar 1997 - Jun 1998 · 1 yr 4 mos

  • Programmer Analyst at Chrysler Financial
    Nov 1993 - Feb 1997 · 3 yrs 4 mos

    Dealer Systems ITM

  • Programmer Analyst at Kmart Corporation
    Jul 1989 - Oct 1993 · 4 yrs 4 mos

    Payroll and Merchandising ITM

  • Associate Systems Analyst at Whirlpool Corporation
    May 1988 - Jul 1989 · 1 yr 3 mos

    Manufacturing Engineering ITM