Greater Vancouver Metropolitan Area
Program Management | Project and Technology Management | Agile Coach and ScrumMaster I am a customer-obsessed Program Manager and certified Project Management Professional, certified Scrum Professional ScrumMaster, Agile coach and leader, with strengths in: - program, product, project and team leadership; - team, project, process, and product strategy, planning, scheduling, development and execution; - stakeholder management and stakeholder leadership; - product development management and continuous improvement; - agile coaching, transformation planning and execution. My goal is to lead and manage programs and projects, and coach and empower teams who make things that customers value and want to use, and deliver value back to my teams and to my company. I have delivered a multitude of projects, programs, products and solutions to my organizations, including: - Applications Security (AppSec) programs, projects, tools, and process models; - A cloud-based, SAP sales integrated business planning product; - A myriad of Sales, Services, Finance, Marketing, and HR People analytics programs, products and solutions; - A Business Objects Enterprise platform and analytic application suite integration with the SAP IT global enterprise analytics business intelligence landscape; - An SAP Business Warehouse and SAP / Business Objects application suite end-to-end initiation, planning, implementation and delivery. On my project management and agile journey, I have also: - Performed empirical analysis via KPIs, continuous performance improvement of all product feature teams, and introduced unique capacity planning & forecasting to enterprise analytics software development teams. - Created and delivered Agile transformation workshops, presentations and reviews, and various individual and team coaching sessions and seminars to global, cross-functional audiences. - Developed and facilitated team working agreements, product roadmaps, technical requirements backlog refinement processes and user story writing, and a range of communications material. I value: - customer intimacy over guesswork - solving complex problems by innovating, and delivering value to my customers and key stakeholders; - communication and building bridges instead of silos - teamwork and collaboration over individualism - consensus, diversity and inclusion - lean and agile principles - minimum viable products over complex solutions - continuous learning during my Agile journey
Sr. Program Manager for SRE (Site Reliability Engineering) - lululemon Digital organization.
I led multiple teams using agile project management methodologies (incl. scrum framework - Scrum Master / Product Owner roles) for medium and large scale project, program, and product delivery in the analytics and cloud software space. I partnered with various business and technical stakeholders across the organization to lead Agile and cloud technology transformations. I was an Agile Coach and leader to coach and mentor other individuals, teams, and organizational units on lean and agile principles, tools and techniques. I also helped to provide standardized methods, processes, and measurement of team performance / velocity, and to ensure consistent, measurable planning and delivery of product roadmaps.
I led multiple teams using traditional waterfall project management methodologies (including iterative / hybrid models) for medium and large scale projects and programs in the business intelligence / analytics space. Included PMO governance and process compliance for all project areas, and stakeholder management at multiple levels of the organization.
Global Business Intelligence Project Management (Business Objects suite of BI products)