Germany
I'm a Product & Organisation Builder with 8+ years of turning fragmented environments into clear structures, scalable platforms and customer-centric organisations. Where I thrive is at the intersection of Product, Customer Experience, Organisational Development and Commercial Logic, connecting them where most organisations struggle to. Starting in finance and sales gave me commercial instinct early. Moving into venture building and product leadership taught me how to launch platforms (0→1), scale them, and lead cross-functional teams from discovery to go-to-market. Right now, I'm extending that toolkit into Agentic AI. I'm building multi-agent systems hands-on, designing the workflows, knowledge bases and orchestration logic that turn AI from a buzzword into a working part of how organisations actually operate. The mental models from product building translate almost 1:1, namely clear requirements, fast feedback loops, iterative improvement and debugging, and a relentless focus on the user. Only the toolbox is new. I'm drawn to work with tangible positive impact: on communities, on the people organisations exist to serve, and on the systems that hold society together. As a generalist, my most valuable contribution is the ability to hold complexity, connect dots, and build structures that last. I work best where transformation is genuinely wanted, where people bring real energy to hard problems, and where the work means something beyond the next funding round.
Building AI-empowered Client Experience and Product Discovery at shipzero, aligning the organisation around customers and outcomes, with the goal of maximising product value for our customers and business value for shipzero. Core responsibilities // Building and leading the Client Experience function, embedding a customer-centric mindset across the organisation through domain expertise, design, and user research // Driving AI-enabled product discovery and shifting the product organisation towards outcome-driven execution // Aligning Tech, Data and Commercial teams (7 teams) by translating business needs into product direction and technical capabilities into clear market value // Leading cross-team product initiatives end-to-end, from discovery to go-to-market, including ecosystem partnerships and ERP integrations Agentic AI in Practice (personal initiative) // Building agentic AI capability alongside my role, convinced product management translates almost 1:1 to how agents are scoped, designed, and shipped // Developed an organisational framework for designing, deploying, and evaluating single-agent use cases and multi-agent orchestration systems // Built and deployed 14 production agents across business-critical use cases: enterprise RFPs and special proposals, customer-communication sentiment analysis, QA and evals, and agent design // Next: wiring agents into connected workflows for end-to-end automation
Founding team member of Trustlog, a B2B SaaS platform digitalising the surety market for financial institutions, corporate finance departments, and public authorities. Owned product end-to-end from Sprint 0 to scale, while shaping the company's commercial and organisational setup during build-up. Core responsibilities // Owned product strategy, discovery, and delivery from Sprint 0 through scale phase, representing the voice of the customer across the entire organisation // Translated market needs and regulatory requirements into product solutions, including freemium pricing design and implementation concepts for market entry // Elevated customer- and outcome-centric thinking across Marketing, Sales, and CS by introducing product marketing, proactive engagement, and value-based selling // Enabled pre-sales and enterprise sales through product storytelling, demos, and solution positioning, including initiating and leading system integration projects // Built ecosystem partnerships and ERP integrations within the financial software landscape, and led cross-functional strategic initiatives to shape processes and culture during build-up Selected impact // Launched the SaaS platform from Sprint 0 and delivered 32 major releases // Scaled product adoption to 2,300+ B2B customers within 3 years // Achieved Net Promoter Score (NPS) above 60 // Reduced a paper-based surety process from 4 working days to roughly 4 minutes
Core member of a greenfield innovation initiative inside R+V (15,000 employees) that led to the founding of Trustlog as a joint venture with VHV Versicherung AG, establishing a digital standard for sureties. In parallel, owned a credit insurance customer portal product as one of the company's first Scrum Product Owners. Core responsibilities // Co-developed the early Trustlog platform concept and prototype together with Top-50 German construction companies as design partners // Led a €2M vendor selection and tender process for the platform's IT service provider, managing a 15+ vendor longlist through evaluation and final award // Served as one of the first Scrum Product Owners in a 15,000-employee organisation, introducing Scrum-based product delivery practices // Owned the corporate customer portal product in the credit insurance domain, leading a cross-functional delivery team of 8 (5 developers, 2 SMEs, 1 external designer) // Directed the migration of the portal from on-premise infrastructure to private cloud, alongside UX and UI overhauls that significantly improved usability and customer experience Selected impact // Secured executive approval and €5M funding for the corporate startup joint venture structure, enabling operational autonomy outside core group structures // Delivered the €2M enterprise tender process from longlist to final award in 3 months instead of the expected 7
Sales role at the intersection of insurance and data, advising small- and mid-sized insurers, InsurTechs, and neo-insurers on data-driven underwriting and risk solutions. Core responsibilities // Built and managed relationships with insurers, InsurTechs, and neo-insurers, positioning data-driven risk and scoring models as part of modern underwriting // Advised clients on fraud prevention and non-payment risk reduction, guiding them from initial problem framing to solution adoption // Conducted large-scale customer data analysis to derive underwriting insights and demonstrate tangible product value Selected impact // Analysed a 450k-customer dataset for a life insurer, enabling adoption of scoring-based underwriting models to reduce non-payment and fraud risk
Working student role alongside my Master's studies in Copenhagen, supporting the operations of solar PV investment projects across Germany. Core responsibilities // Managed administrative and financial workflows for 50 solar PV investment projects in Germany // Introduced a standardised digital document and workflow management, reducing reliance on paper-based records // Coordinated with German energy suppliers and regulatory authorities across project operations