Markus R.

Operations Leadership | Transformation | Building Scalable Teams & Structures | Enabling Growth through Leadership

LKW WALTER · LIMAK Austrian Business School

About

I lead operations and service organizations through complexity, transformation and growth. My strength lies in translating uncertainty into structure, leadership and results. I build teams, create clarity in roles and responsibilities, and develop leaders who can drive performance with greater ownership and consistency. I am particularly effective in environments where organizations need to scale, stabilize or professionalize operations. Rather than focusing on day-to-day administration, I focus on building the structures, governance and leadership frameworks that enable sustainable performance — especially in times of change. Across my roles, I have repeatedly built and developed teams, improved operational setups and helped turn complexity into clarity. My leadership style combines empathy, calmness and clear expectations. I believe strong performance comes from trust, accountability and a setup that allows people to grow. My focus areas include Operations Leadership, Transformation, Operational Excellence, team development and AI-enabled process improvement. Currently, I am further deepening this perspective through an Executive MBA with a specialization in Leading Change and Transformation.

Experience

  • LKW WALTER (14 yrs 9 mos)
    • Business Development Manager Operations - Teamlead, Process Optimization & AI Automation
      Sep 2025 - Present · 1 yr 3 mos

    • Sep 2025 - Present · 1 yr 3 mos
      Present

      Responsible for building and developing the Monitoring function within the transport organization, with a focus on scalable structures, operational governance and stronger execution. Leading process optimization and AI-enabled automation initiatives to improve efficiency, transparency and scalability across operations. Building a stable, high-performing team setup in the context of transformation and organizational change, with a strong focus on creating clarity, structure and sustained performance despite uncertainty.

    • Deputy Group Division Manager
      2019 – Mar 2026

      Operational and commercial leadership role with responsibility for planning, budgeting, people leadership and execution against revenue and profit targets in an international business area. Led leaders and teams across intermodal transport operations, customer development and partner management in multiple European markets, combining strategic direction with strong execution focus. Responsible for monthly, quarterly and annual planning cycles, workforce planning, budget ownership and the execution of strategic initiatives across a complex international environment.

    • Division Manager
      2015 – 2019

      - Team Lead in verschiedenen Business Units - Monats-, Quartals- und Jahresplanungen sowie Budgetverwantworung - Kunden-, Transportpartnerakquisition - Reklamationsbearbeitung - Reisetätigkeit 10%

    • Transport Manager
      Mar 2012 - Jul 2015 · 3 yrs 5 mos

      - Transportplanung - Customer Service - eigenverantwortlicher Umsetzung der geplanten Ziele - Reisetätigkeit 10%