Thalwil, Zurich, Switzerland
20+ years’ experience in driving business transformation and implementing change in Financial Services. Proficient in process automation and digitalization strategies, development of Target Operating Models and project implementation. Delivering operational excellence and exceptional performance. Providing leadership, seniority, and efficient C-level stakeholder management. Leadership skills: Operations Strategy | Innovation | Process Optimization | Digitalization | Restructuring | Change Management and Transformation | Program Management | Prince2 | Lean | SixSigma | OKRs | Operating Model | Cross-functional | Matrix | Business Process Outsourcing and Offshoring | SaaS / BaaS - Solutions | Vendor Management | Budgeting, Financial Management & Controlling | Risk Management and Compliance | Interim Management | C-level communication Industry know-how: Investment Banking | Wealth Management | Asset Management | Private & Retail Banking | FinTech | Securities | Derivatives | OTC | Treasury | Payments | ISO 20022 | SEPA | T2 / T2S | FX | Money Markets | Commodities | Reconciliations | Trade Support | Brokerage | Clearing | Settlement | Custody | BCP | Recovery & Resolution People experience: Global teams | Coaching & Mentoring | People Development | Capacity Planning Technology competency: Core Banking Systems | Data Science | Machine Learning | Python | DLT
From lab to sandbox to commercial operations: helping fintech's setting up organisational structures - people, processes, systems. - FinTechWerkstatt, Atrinium AG (Fintech Incubators): SRO-, Swiss Fintech- and level4 Banking licencing - ONECapital Switzerland AG (Payments Service Provider): CEO - Con-Ex.io GmbH (Financial Messaging Service Bureau for Fintechs): Co-Founder - daura AG (Tokenisation, digital assets): SRO application, KYC & AML/CTF setup - Swiss FinTech Association: SWIFT, API, connectivity
Setting up core banking Operations for a German BaaS fintech: Brokerage, Clearing & Settlement, Payments, Operational Risk Managment, Custody Services, Vendor Management. • Established Operations Strategy and quarterly OKRs for middle/back-office Operations, IT Security, Vendor Management, Customer Integration and Support. • Responsible for IT Security and Tech Ops: Tech Support, Cyber & Information Security, IT Compliance & Regulation, IT Vendor Management, Business Contingency Management.
Designed and implemented the operating model, the infrastructure (SIC/EuroSIC, SWIFT, ISO20022) for a Swiss payment start-up. Designed and implemented operational risk-management & controls (KYC/client onboarding, identity/liveliness checks, AML, CTF, ABC, sanctions)
Establish market access and front-to-back infrastructure for traded products of UBS Switzerland. Implementation of the technology changes, process adjustments, cost allocation mechanism and accounting structures across business and support areas.
Cost reduction through implementation of lean management, outsourcing, digitisation. Design and implementation of a KPI framework for operational risk and service quality.
Pioneered the first global utility platform within UBS to operate reconciliations ‘as-a-service‘ across all products and processes for risk, finance and operations areas.
Led Custody Operations for State Street’s European activities in Frankfurt and Munich. Consolidated and re-structured multi-product operations areas across two locations and with one vendor.