Mark Smith

Chief Information Officer | CISO | Digital Transformation | Cloud Migration | Cybersecurity | Mergers & Acquisitions | Fintech | Corporate Expansions | Board Member | Award Winning CIO

Los Angeles Metropolitan Area

About

★ IT Leadership with an Entrepreneurial Business Sense ★ Resourceful, Solutions-Oriented, Customer-Service Focused. Takes initiative with business leaders, jumps in, orchestrates internal and external resources to get things done and provides opportunities for success. Creative and innovative with cost effective solutions. LA Business Journal CIO of the Year. Agile Leadership. Leads people, initiatives, projects, processes, and change with a consultative & collaborative approach. Create win-win solutions and opportunities for individual growth. Likes to empower people to be their best. Risk Assessment, Mitigation and Management. Focused on where IT risk meets business risk and brings a balanced approach. Oversaw the management of IT operations during the company's transition to a publicly traded entity. Collaborates with key constituents, develops a plan of action, executes and provides peace of mind. Stays current with new threats and solutions through a vast network of relationships. Continuous learner. ➖ Protected high-net worth clients from phishing attacks by implementing tools that reduced cyber security attacks by 60%. Without a breach or data loss. 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗜𝗻𝘃𝗼𝗹𝘃𝗲𝗺𝗲𝗻𝘁: ➖ UCLA Innovate Program Committee Member ➖ OWASP Los Angeles Board Member ➖ Innovation Advisory Council Member (SIM) ➖ Society for Information Management ➖ CISO Society Member ➖ Digital Directors Network Member ➖ Gartner Ambassador 𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ✅ Facilitated 30+ Mergers & Acquisitions on time and within budget ✅ Eliminated 45% of departmental file storage fees and onsite file storage requirements ✅ Created M&A playbook, accelerated integration of key system in half from 6 months to as little as 90 days. ✅ Reduce the cost of phone systems by 45% while increasing remote global workforce productivity ✅ Architected NY office expansion plan designed to eliminate downtime time for Go-Live! ✅ Created Disaster Recovery and Business Continuity Program with aggressive RTO/RPO timelines 𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: ➡️ IT Strategy & Operations ➡️ Cloud Computing ➡️ Cybersecurity ➡️ Generative AI / Artificial Intelligence ➡️ Staff Management & Development ➡️ Digital Transformation ➡️ IT Departmental Planning & Roadmap ➡️ Disaster Recovery & Business Continuity ➡️ Project Management ➡️ Governance Risk & Controls 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐠𝐢𝐞𝐬/𝐈𝐧𝐟𝐫𝐚: ➖ Azure ➖ Microsoft SQL ➖ Cisco, Fortinet, Palo Alto ➖ IAM (Okta) ➖ SIEM ➖ Jira/Confluence ➖ MDR/EDR ➖ Linux Email: [email protected] Phone: (310) 697-9931

Experience

  • Chief Information Officer & CISO at Secure CIO Solutions
    Jun 2022 - Present · 4 yrs 2 mos

    Servicing primarily mid market companies (SMB). Key areas of expertise include: • Fractional CIO and CISO services • Cybersecurity and Assessments • Technology Advisory • Platform and Vendor Selection • M&A Technology Due Diligence • Digital Modernization and Transformation

  • Director of Information Technology at Raines Feldman LLP
    Jun 2021 - Jun 2022 · 1 yr 1 mo

    Lead technology team for cutting-edge law firm based in Los Angeles servicing multiple offices and remote workforce internationally. • Architected enterprise to eliminate unplanned downtime through implementation of Highly Available (HA) Fortinet Firewalls/SDWAN and dual ISP configuration across all office locations nationally. • Implemented Zoom Phone/Room enabling the hybrid workforce, reduced phone system costs by 45% by successfully migrating off CallTower VoIP. • Consolidated acquired firms into enterprise application systems: Thomson Reuters time & billing, merged disparate document management systems, etc. • Enhanced end-user secure authentication by utilizing MS Azure Single Sign On (SSO) for key enterprise applications. • Identified areas of stale data containing confidential information. Mitigated the risk of ransomware attack exposing sensitive information and reduced cloud storage costs. • Implemented company-wide Cybersecurity awareness training.

  • Security Principal - InfoSec Team Lead at Intersec Worldwide, Inc.
    Jan 2020 - Jul 2021 · 1 yr 7 mos

    Customer account lead for Large Retail Organization in excess of 12,000 seats and 300 Stores • Managed Security Operations Center (SOC) service and incident response team. • Provided ongoing reporting for SOX and PCI compliance by managing enterprise File Integrity Monitoring (FIM) Platforms. • Lead facilitator between cross functional teams; Applications, Network Services, Information Privacy and Cybersecurity. • Integrated several enterprise line of business applications with OKTA Single Sign On (SSO) improving user efficiency and reducing passwords. • Implemented Alert Logic Managed Detection Response (MDR) tool across corporate and retail locations Deploying agents in large scale Windows and Linux Server environments

  • Chief Information Officer at NKSFB
    2008 - 2019 · 11 yrs

    • IT Strategy/Operations: Delivered a comprehensive IT strategy and operations for a 575 person firm in 9 sites. Grew the IT team from 9 to 17 staff. Entrusted with a 4M budget. Planned departmental roadmap to align with business needs. • Leadership Collaboration: Formed an IT steering committee with business and technology representation to present updates and foster greater communication with leadership. In charge of all areas of IT including but not limited to Strategy, Operations, Datacenter, Project Management, Service Desk, Disaster Recovery and Business Continuity (DR/BC), and all hiring decisions. • M&A: Led integration of 7 firms, nearly doubling the size of the organization. Established a process to assess and to remediate cybersecurity vulnerabilities in acquired businesses. Led the technology move of company headquarters impacting 300+ staff, relocation of an internal data center, and resuming operations the same day. • Security Architecture: Implemented a Multi-Layered Security Architectures: including Managed Security Firewall Services, Email Security (Proofpoint), Deep Packet Inspection, Multi Factor Access (MFA), and SCCM. Hardened MS O365, Azure, Citrix, VMWare and Linux platforms. • IT Security Due-Diligence: Overhauled the due diligence process when acquiring new firms to provide network visibility. Demonstrated strong problem solving and analytical skills by protecting the firm from a wide variety of risks. Successfully negotiated pricing with vendors securing substantial enterprise discounts. • Team Building: Staffed the IT organization with top talent. Fostered collaboration through several business transformations and acquisitions. Leveraged MS Enterprise Agreements and other resources to secure ongoing professional development for the IT team. Oversaw the cross training of IT team. • Governance and eDiscovery: Managed to SOX & RIA compliance frameworks. Enhanced eDiscovery capabilities by adopting leading cloud based tools.

  • Director of Information Technology at Loring Ward
    2004 - Dec 2007 · 4 yrs

    Financial Services, Insurance, Sports, and Accounting organizations. Provided registered investment advisory services to high net worth individuals and A-list celebrities. • Managed 10 U.S.-based Business Management and Sports Management offices • Implemented a cloud-based email litigation search platform for 500 employees • Implemented enterprise CRM platform to support the needs of all of the U.S. offices in sharing client information. • Oversaw Help Desk that supported 500 users with a 4-hour resolution for Partners and aggressive service levels for the enterprise.