Niagara Falls, Ontario, Canada
• Cultivating and nurturing valuable client and broker relationships to elevate our brand within the industry. • Successfully generating and qualifying leads • Conducting comprehensive research on target companies and key decision-makers to identify specific insurance coverage needs and risk management requirements
• Performed all activities related to preparation, dispensing, shipping, receiving and handling of radiopharmaceutical drug products according to governing regulations and internal SOPs to ensure full compliance. • Performed meticulous quality control procedures on radiopharmaceutical solutions, documenting results to maintain product quality and safety. • Maintained a highly organized and sterile work environment to guarantee the safety and integrity of radiopharmaceuticals and related materials. • Achieved consistently high levels of compliance with regulatory requirements, resulting in successful audits and inspections. • Facilitated seamless communication with pharmacy representatives, streamlining the procurement of drug products, supplies, and equipment for the radiopharmacy.
• Developed chemical systems, instrumentation and process methods in accordance with cGMP requirements. • Wrote and reviewed protocols for standard operating procedures, preventative maintenance procedures and validation procedures in accordance with cGMP requirements. • Assisted with the completion of ICP-MS methods design in consultation with the science specialist. • Implemented changes to controlled cGMP documents and ensured execution and timely closure of change control requests. • Sourced, assembled and tested chemical processing equipment. • Performed experiments with established specifications and procedures and gathered data for analysis and reported results. • Commissioned new processes, products, equipment, and facilities. • Assisted in troubleshooting, custom maintenance and repairs of process equipment and facilities. • Provided daily updates for key open documentation to cross-functional team members.
• Performed quality assurance tests to verify weight, hardness, thickness, friability and disintegration of in-process pharmaceuticals; and provided appropriate response to out of specification results. • Provided immediate assessment of product impact and decision-making to continue or stop production activities. • Responsible for informing and working with the Engineering team to assess product impact, determine root cause and implement necessary corrective and preventative actions with the direction of the QA Manager. • Responsible for collecting samples and inspecting incoming raw materials, unfinished goods, and final product for quality defects. • Provided on the floor support to production and performed quality oversight of GMP activities as required by approved procedures • Performed daily audits on production activities to ensure all work is performed in full compliance with regulatory requirements • Ensured corrective and preventative action have been implemented effectively
• Successfully drove store revenue during the prime holiday season by applying in-depth knowledge of jewelry products, enabling effective cross-selling and upselling strategies. • Provided exceptional customer service by actively listening to customer needs, addressing inquiries, and resolving issues, resulting in high customer satisfaction and repeat business. • Implemented effective sales techniques and product presentations to engage customers and boost sales conversion rates. • Collaborated with team members to achieve and exceed sales targets, contributing to the overall success of the store.