Belgrade, Serbia
Proposal Manager with 5+ years of CRO experience leading the full proposal and contract lifecycle for global pharmaceutical sponsors across EU, UK, MENA, and APAC. Strong commercial focus across RFP analysis, contract negotiation, change order management, budget validation, and pricing strategy. Trusted partner to Business Development, Operations, Finance, and Legal in delivering compliant, customer-focused contractual instruments under tight timelines. Early adopter of structured AI prompting to accelerate drafting cycles and strengthen QC consistency.
Lead the full proposal and contract lifecycle for global pharmaceutical sponsors across regulatory affairs, lifecycle maintenance, publishing, and clinical service lines. Cover EU, UK, MENA, and APAC markets, partnering directly with Business Development, Operations, Finance, and Legal to deliver compliant, customer-focused contractual instruments under tight timelines. Key responsibilities: • Own end-to-end proposal and contract lifecycle delivering proposals, SOWs, work orders, change orders, amendments, and service agreements • Manage 5–10 concurrent opportunities at any given time across multiple service lines and geographies • Draft, negotiate, and finalize contractual instruments in line with defined scope of work, ensuring timely execution and full alignment with internal standards and sponsor specifications • Analyze and validate contract changes (COs, amendments) and provide structured commentary to Project Leads, BD, and clients to safeguard scope and commercial integrity • Serve as commercial point of contact for 60+ global sponsors, including Lundbeck, Servier, Novartis, Fresenius Kabi, Mundipharma, Chugai, Recordati, Menarini, Ascendis, Egis, Qilu, and Jiangsu Hansoh • Validate financial components — margin, budget accuracy, pricing logic — across project management and CRM tools • Proactively identify contractual and commercial risks, escalating deviations and driving resolution to protect margin and delivery terms • Expand and govern centralized libraries of templates, boilerplate, and historical proposals to improve response speed and consistency Key achievements: • Drove a ~72% win rate on closed opportunities by aligning pricing strategy, scope assumptions, and contractual language with sponsor expectations • Negotiated and closed multi-year renewal contracts with key enterprise sponsors through complex redline cycles • Built structured QC checklists, reducing rework cycles • Apply AI prompting to cut first-draft turnaround by ~30%
Owned the full proposal lifecycle for clinical trial opportunities across Phase I–IV studies, supporting multiple concurrent bids of varying complexity for global pharmaceutical sponsors. Acted as the connecting point between Business Development, SMEs, Contracts, Startup, Finance, and Operations to deliver proposals that met both business and client requirements. Key responsibilities: • Managed the end-to-end proposal lifecycle, ensuring alignment with sponsor specifications, clinical trial requirements, and strategic objectives • Developed and revised study budgets across all phases of clinical trials, from basic to highly complex opportunities • Validated labor assumptions, non-standard activities, and client-specific bidding standards in coordination with SMEs • Contributed to bid strategy and framing calls, shaping pricing approaches, study assumptions, and competitive positioning • Built bid defense decks, translating complex study assumptions into clear, client-facing narratives • Reviewed client cost grids to ensure accurate mapping, unit definitions, and pricing alignment • Led and mentored a team of interns supporting proposal development • Maintained corporate databases and leveraged Salesforce to streamline pipeline tracking and proposal data accuracy Career progression: • Promoted from Project Administration Specialist to Senior Proposal Analyst within 12 months based on performance Key achievements: • Redesigned the internal budgeting model to reflect real cost structures, lowering project management baseline by 9% and improving bid competitiveness • Restructured Salesforce pipeline tracking, improving forecast accuracy and management visibility • Supported proposals for global sponsors including CSL Behring, Daiichi Sankyo, Pfizer, Merck, and AstraZeneca • Built strong cross-functional relationships across BD, Operations, Finance, and SMEs, establishing trust as a reliable proposal owner across concurrent complex bids
Supported clinical trial operations as part of the Project Administration team, ensuring inspection-ready quality of study documentation and accurate operational tracking across multiple ongoing studies. Key responsibilities: • Maintained the Trial Master File (TMF) in line with ALCOA principles, ensuring inspection-ready quality • Performed TMF document activities: preparation, submission, re-classification, duplicate removal, and metadata editing • Conducted ALCOA-based quality reviews and liaised with project teams to resolve issues • Managed CTMS site information entry to support operational tracking • Recorded meeting highlights from internal and sponsor calls • Set laboratory normal ranges based on study-specific requirements • Ensured compliance with departmental quality, performance, and utilization targets Key achievement: • Built a strong foundation in clinical trial operations and document QC that supported promotion to Senior Proposal Analyst within 12 months
• Selling products and services using solid arguments to prospective customers • Maintaining the company’s presence on Yelp, increased our rating from 4.1 to 4.7 out of 5 stars. • Meet daily, weekly and monthly sales quotas • Recommended changes in services and policy by evaluating results and competitive developments.
• Provided support to high officials, including preparing official correspondence on various issues. • Prepared briefing notes and input for talking points for ministry's officials. • Planned and organized official visits for senior ministry officials. • Welcomed and escorted foreign diplomats to the Ministry. • Maintained and updated the Ministry’s relevant databases.
• Planned and coordinated activities of the NGO, such as public meetings, lectures, and events. • Managed logistical organization and event agendas. • Represented Nusantara in meetings with civil society organizations and other partners.