Dubai, United Arab Emirates
- Responsible for the safety and comfort of the airline’s passengers - Trained to deal with security and emergency procedures and to administer first aid
-Managed customer queries and issues on a daily basis -Collaborated with various teams within the company -Translated customer requirements into polished, implemented protocols
-Tutoring C1 level English for exams, admissions and finals -Organized lessons and appropriated learning material in accordance with the age and development level of each participant -Developed lectures to enhance reading, writing, grammar and listening skills -Encouraged conversational skills
-Supervision of the affiliate dispatch team -Researching customer demands in various markets across the world -Negotiating pricing, advertising and various other conditions of partnership with affiliated companies
-Providing ongoing customer support to members -Receiving, distributing and processing mail, deliveries and messages -Greeting and interacting with members and maintaining front desk procedures