Belgrade Metropolitan Area
• Manual testing of Ports products and services. • Analysis of test results. • Creation of test cases, checklists, and automated testing scenarios. • Localization and documentation of defects. • Simulation and reproduction of situations leading to errors. • Bug fix follow ups. • Preparation and support of test documentation (test plans, checklists, test cases, errors) and testing methods. • Analyze incidents before handing them over to developers. • Participation in the organizations QA practices, sharing knowledge and ensuring that my own knowledge will propagate throughout the organization.
• Project managament • Software testing. / SQL / Jira • Testing of mobile app • Testing of web app • In close communication with developement team • Creating tasks • Technical support for installation engineers. • Performing trainings for new employees on different languages. • Remote software installations. • Maintaining high level of communication with PMs, software developers during installation. • Providing Information and technical support to Customers (Fleet Operation Solution\Simulation\Ship Traffic Control). • Processing requests by phone \ e-mail \ CRM. • Preparation of analytical reports on the fulfillment of user requests. • Entering solutions into a unified knowledge base. • Test equipment installations. • Testing software after installation. • Resolving software issues with RnD team, working in Jira. • Streamlining communication between departments. • Work with ADMIRALTY Digital Publications \ Nautical Publications• Technical support for installation engineers. • Teaching new employees on different languages. • Remote software installations. • Providing Information and technical support to Customers (Fleet Operation Solution\Simulation\Ship Traffic Control). • Processing requests by phone \ e-mail \ CRM. • Preparation of analytical reports on the fulfillment of user requests. • Entering solutions into a unified knowledge base. • Test equipment installations. • Streamlining communication between departments. • Work with ADMIRALTY Digital Publications \ Nautical Publications Skills: ADP · ENP · AVCS · TADS · client support· · Smart Vessel · FOS · SIM · STC · VPN · CRM
• Working as a part of PS Brand Activations team implementing a range of POS software and hardware related solutions. • Handling communication with field service technicians during installs. • Maintaining professional communication with Deployment Coordinators, Project Managers and Corporate customers. • Troubleshooting, logging and resolving a range of network, software and hardware related issues. • Providing training to other team members. • Creating and maintaining internal and external documentation in internal and external ticketing systems with very high level of precision. • Performing various POS hardware and software related configurations during installs. • Testing implemented hardware and software, transferring completed installs to Service Desk.
• Monitoring the development of software and hardware and proposing measures for their improvement. • Concluded contracts for the procurement of IT equipment ( PCs, Tablets, Laptops... ) and I assessed the quality of IT equipment for the needs of the ministry. • Building strong relationships with distributers of equipment. • Provided support and technology research for existing products and potential new products. • Data management and manipulations, data modelling and data reports. • Data modelling, writing reports and presenting findings. • Improvement of information and communication equipment, as well as system and application software. • Installation and maintenance of the operating system
• Correspondence with clients • Acceptance of goods • Editing of domestic export and transit shippments trough Cargo Spot program • Insuring that all documentation is valid , if not shippment is stopped and in coresspondence with GSA-s requesting of new documents. • Operational coresspondence with several airport services including warehouse,lochid service,supervisors on aircraft • Mainitaining best security and safety procedures in goods acceptance and storing including safety and security procedures when sending shippment to aircraft • Making of cargo manifest and load advice
• Prepare and cook food as defined by the Catering Service including any special dietary needs • The supervision of staff and allocation of duties • Prepare menus and food within the guidelines issued. • Carry out staff training. • Carry out food lost control as required • The checking and recording of all food received, quantities of ingredients used and the number of meals produced and served • Carry out all clerical duties as required including all cash related duties • Ensure the cleanliness of the kitchen, its equipment and surround • Ensure the security of the kitchen, associated stores and surround. • Ensure the Food Hygiene and Health and Safety Regulations are adhered to at all times.
• Design calculations and drawings for assigned projects within the Rail portfolio • Project management of work packages • Report writing • Client engagement activities from the outset, including attending project meetings and issuing project updates • Feasibility studies • Planning, procuring and implementing site investigation works • Ensuring that all works – survey, design and construction – can be carried out safely