Vienna, Vienna, Austria
Self-taught engineer turned Solutions Architect, with 8+ years of experience building robust PHP applications. I bridge technology and business, leading pre- and post-sales engagements, designing scalable solutions, and delivering technical workshops for enterprise clients. My background in hands-on software engineering allows me to translate complex customer needs into practical, high-quality implementations, ensuring both system reliability and client success.
Owned the end-to-end technical customer lifecycle, acting as both Pre-Sales and Post-Sales Engineer from solution design through post-go-live support for mid-market and enterprise customers. Partnered with Sales on RFP/RFI responses and delivered tailored product demonstrations and technical presentations to prospects. Worked cross-functionally with Sales, Customer Experience, Product, and Engineering to translate customer requirements into scalable technical solutions. Led customer workshops and technical training sessions to support successful implementation and strong product adoption. Enabled internal teams by running knowledge-sharing workshops and delivering technical training for Sales, Solutions Architects, and L1/L2 support teams. Acted as a technical Subject Matter Expert, managing complex escalations and delivering high-priority features or prototypes when required.
Built and maintained backend services using PHP (Laravel), contributing to the development of scalable and reliable payment infrastructure. Integrated multiple Payment Service Providers—with the likes of Stripe, Adyen, Checkout.com, and PayPal—ensuring secure and seamless payment processing within the platform. Developed an internal dummy Payment Service Provider to streamline onboarding and enable safe testing environments for new employees and integrations. Improved system reliability by expanding automated test coverage with PHPUnit and conducting thorough code reviews to maintain high engineering standards. Collaborated closely with Customer Success teams and external PSP partners, supporting customer calls, troubleshooting technical issues, and participating in on-call rotations to maintain high system availability.
Collaborated with distributed international teams to design and deliver features in applications built with Symfony, focusing on scalable and maintainable backend solutions. Led a successful framework migration from Symfony 4.4 to Symfony 5.4, improving application performance, security, and long-term maintainability. Owned and optimized integrations with Elasticsearch, enhancing search performance, reliability, and data consistency. Contributed to the introduction of new microservices, supporting architectural evolution and leading internal knowledge-sharing sessions. Strengthened engineering quality through improved automated test coverage with PHPUnit, code reviews, mentoring new engineers, and active participation in Agile delivery using Scrum and Kanban.