Mark Jenquine

General Manager | Milwaukee County Zoo | SSA Group

Milwaukee, Wisconsin, United States

About

Experience

  • General Manager at SSA Group
    Jan 2024 - Present · 2 yrs 6 mos

  • Director Of Operations at Benson's Restaurant Group
    Aug 2021 - Nov 2023 · 2 yrs 4 mos

    Responsible for coaching General Managers in support of company strategic plan and core values. Accountable for leading multi-unit restaurant leadership in driving same store sales and EBITDA goals. Provided guidance and corrective action on labor, COGS and controllable measures on a periodic basis. Oversaw all aspects of operational growth of the company from 4 to 6 locations within Milwaukee.

  • Software Engineering Immersive | Software Development Student at General Assembly
    Jan 2020 - Apr 2020 · 4 mos

    Built applications from the ground up using Javascript and Javascript frameworks. Applied object-oriented programming concepts and leveraged React to build dynamic front ends. Learned to incorporate third party APIs and their functionality. Modeled and stored data in SQL and NoSQL databases. Utilized an agile development workflow via Git, Github and effective team communication.

  • Senior Director of Dining Services at TouchPoint Support Services
    Mar 2019 - Nov 2019 · 9 mos

    Transitioned food service program from room service to pre-select while maintaining patient satisfaction scores. Provided technical support for a team of managers, clinical nutritionists and hourly associates. Increased retail sales by 10% to $90,000 monthly through promotions and brand improvements.

  • Director Of Operations at Caravan Hospitality Group
    Dec 2017 - Nov 2018 · 1 yr

    Hired, trained and supervised a team of 5 General Managers. Implemented 3 new concepts as project manager. Created 3 new modeled designs and facility layouts.