Greater Chicago Area
Mark partners with senior leaders in mission-based organizations to deliver bottom line results, foster relationships, and build high performing teams. He has over 20 years of leadership experience across US, LatAm, EMEA and APAC regions achieving cost and service improvements to education, healthcare, nonprofit, government, and commercial business operations in Procurement, Finance, HR, IT, Research Administration, and Student Services. Mark’s core competencies include: • Strategy Development and Implementation • Finance and Business Operations Management • Planning, Budgeting, and Forecasting (PBF) • Performance Management, Governance, Metrics, and Reporting • Benchmarking, Value Definition, and Realization • Business Process Improvement • Program and Project Management • Organizational Change Management (OCM)
Led business development and administrative service transformation initiatives across higher education, government, and healthcare industries with the goal of enhancing core mission impact through modernizing processes and organizational structures enabled by cloud and AI technology.
• Principal advisor to CFO for service delivery and financial planning focused on analysis of cash and GAAP data to meet university liquidity needs for operating and capital commitments. • Provided financial leadership on university committees and served as CFO liaison to campus. • Led financial services: treasury, financial planning and analysis, service desk, training, service reporting and quality management, communications, project management, and change management services. • Accountable project management executive on enterprise-wide strategic initiatives, including Oracle Cloud Financials ERP system implementation, Workday HCM enhancements, and ServiceNow. • Managed division-level budget, operations, and service delivery coordination across finance, procurement, payroll, human resources, IT, commercial real estate, internal audit, and risk management.
• Led multi-function department of $8 million and 85 staff providing university-wide central accounts payable, human resources, payroll, student services, help desk, system training, and service management.
• Directed a 20 person project team to research, design, and implement a new service focused department to deliver measurable and sustainable service improvements across finance, procure-to-pay, human resources, payroll, and research administration, including enhancements to systems, including Workday, SciQuest/Jaggaer, Concur, and ServiceNow.
Sample Clients: Public Research University, Private Ivy League Research University, Global For Profit University, Large US Healthcare Payer, Global Pharmaceutical Firm, International Non-Governmental Organization (INGO), Large US Public Transportation Authority, Large US State Government, Large European Retail Bank, US Media and Entertainment firm • CFO advisory practice executive supporting global higher education, healthcare, nonprofit, and public sectors with thought leadership, business development, and client facing project delivery. • Led projects on business strategy and strategic planning, P&L cost analysis and recovery planning, and business process improvement. • Designed and implemented Shared Services at organizations of $2 billion at the University of Michigan, $2 billion at Yale University, $4 billion at Laureate International Universities, $17 billion at New York MTA, and $27 billion at GlaxoSmithKline. • Managed $125 million project portfolio as the PMO lead for a global for-profit education firm including an implementation of Shared Services, PeopleSoft ERP (RTR, P2P, OTC), and a student information system (SIS). • Project manager for Shared Services implementation at tier 1 public nonprofit research university responsible for managing consulting team relationships with central and divisional academic units, development of SLAs and partnership agreements, and rollout of new service lines across campus resulting in projected savings of $15 million per year at steady state.
• Selected to serve in the competitive James H. Dunn, Jr. Memorial Fellowship program. • Prepared and analyzed monthly budget-to-actual-variance, position control, and financial activity reports using statistical and financial models for public safety agencies exceeding $800 million in state-wide operating expense.