Sycamore, Illinois, United States
Providing technical professional training & project management with extensive experience in operations, business process development, change management, customer relation management and technical training & support. Building on client knowledge to help them meet their personal and business goals. Highly adept in working in fast paced, cross functional, team settings. Providing information in ways that clients of any technical level can understand and grow. Personal Traits Hard working, reliable (exceptional attendance and punctuality), creative, innovative, technologically savvy, ready to take on new challenges and quick to learn new skills. Learn more at www.markdupree.com. Specialties: Project management, CRM, operations management, change management, training and development, technical writing, data analysis, customer service, help desk management, vendor management, talent retention, environmental management, government negotiations, process and cost improvement, supply chain management. ArcGIS, AutoCAD, MS Project, Share Point, Lotus Notes, MS Word, MS Excel, MS PowerPoint.
As the Manager of GIS Services, I am bringing the experience and accuracy of Trotter and Associates, Inc's. engineering grade mapping to local and state agency clients by providing technical solutions in an easy-to-understand format through software demonstrations, applicable workshops, co-authoring educational papers, and participating in conferences throughout the country. • Design and produce brochures, presentations, videos, product cut-sheets, case studies, white papers, press releases, and speeches • Provide technical solutions in an easy-to-understand format for both technical and non-technical clients • Conduct GIS software demonstrations, presentations of GIS products and services and provide educational seminars and workshops • Maintain a working knowledge of significant developments and trends in the field • Monitor the industry, competition and make both long-term and real-time adjustments to strategy • Provide technical information and consultation on GIS and related mapping products and services, hardware and software technology • Preparation of technical proposals, needs analyzes, implementation plans, and the design of GIS solutions • Conduct GIS software demonstrations, presentations on Trotter and Associates, Inc.’s products and services • Create and present educational seminars and workshops • Maintain an active membership in numerous states and national organizations to stay informed and on top of GIS trends and evolving issues on how GIS plays a role in decision making processes. • Serve on State and regional GIS organizations to plan and coordinate GIS endeavors, including training, education, planning, and shared regional projects.
Using "old world" cadastral common sense and "new world" GIS technology I bring something different to the GIS consulting business. An understanding that using big words does not make a GIS better. A short description of my professional career could be summed up in three words: leadership, education, and training, as leading initiatives, building relationships, and educating and training the key players has always been top priority to me. I offer sales and marketing support to local and state agency clients by providing technical solutions in an easy-to-understand format through software demonstrations, applicable workshops, co-authoring educational papers, and participating in conferences throughout the country. I maintain an active membership in numerous states and national organizations to stay informed and on top of GIS trends and evolving issues on how GIS plays a role in decision making processes. • Created and taught multiple 5 day, 3 day and 1 day workshops accredited in multiple states • Designed and produced brochures, presentations, videos, product cut-sheets, case studies, white papers, press releases, and speeches • Worked with multiple organizations in throughout the states to educate local government officials and staff • Consult in the creation and maintenance of countywide GIS maps in multiple formats • Provide technical solutions in an easy-to-understand format for both technical and non-technical clients • Preparation of technical proposals, needs analyses, implementation plans, and the design of GIS solutions • Conduct GIS software demonstrations, presentations of GIS products and services and provide educational seminars and workshops • Maintain a working knowledge of significant developments and trends in the field • Monitor the industry, competition and make both long-term and real-time adjustments to strategy
• Manage and update Franklin County’s digital data in an ArcGIS geodatabase environment, including cadastral data, GPS data collection, database design and maintenance, and special requests for both hardcopy and website maps. • Provide technical support for GIS and general computer assistance, install software, and coordinate GIS online digital mapping data. • Manage county-wide GIS-related software and hardware purchases, GIS license agreements, and vendor contracts and evaluated new software applications for use by technical staff. • Manage and contract GIS projects for both government and non-government organizations. • Coordinate and educate County departments to utilize GIS applications for their day-to-day tasks. • Create and maintain over multiple digital geographic data layers including political boundaries, election districts, land use zoning, land tax parcels, building addresses, environmental, water & streams, Public Land Survey System, recreation, and transportation, in the County's GIS. • Perform analyses, searches of geographic data and create cartographic products of geographic data for elected officials, supervisors, staff, and members of the public. • Manage data-releases to governmental agencies, county contractors, and customers through inter-governmental and other agreements. • Maintain a multi-user GIS database for analysis and map generation and troubleshoot ArcInfo and ArcView user problems. • Serve on county committee, state, and regional GIS organizations to plan and coordinate GIS endeavors, including training, education, planning, and shared regional projects.
Joined Caribou Coffee Company in January 2011 and currently manages the Elgin, Illinois Caribou Coffee store. Prior Positions with Caribou • Team Member – DeKalb Store • Shift Supervisor – Geneva Store • Assistant Store Manager – Geneva Store • Store Manager in Training – Geneva Store Highly effective professional with a solid and diverse background in sales, creative marketing operations management, project management, and development of innovative business strategies. Exceptionally strong analytical thinker and strategic problem solver, excelling at formulation of plan, process, and measurement systems that can easily be placed into production. Proven leader with the ability to bring a common sense approach to challenging business demands, and influence teams towards exceeding both short and long term goals. Experience in innovative ways for coaching and training staff, building supervisory skills, and finding new and exciting ways to grow and strengthen individual staff members into a vibrant team. True love for making guest and clients happy through my own actions or through what I have taught and coached my team. Highly competitive student who is always seeking to watch, listen and learn to become a better team member and leader. • Grow store to top three in region for cash flow from 15% loss in three months • Take store from lowest customer appreciation score to the highest in the region in 3 months • Hire, manage, train and develop staff of 12-14 employees • Organize, schedule and execute in-store demonstrations and community events • Public relations through local store marketing and local charity participation • Implement "Open Mic Night", in-store book exchange, local charity of the month information center, local artist of the month show to build community outreach • Execute and help staff embrace corporate policy and initiatives
• Manage GIS Sales and Marketing • Overhaul the Commercial and GIS Sales and added new territories • Provide technical information and consultation on GIS and related mapping products and services, hardware and software technology • Preparation of technical proposals, needs analyzes, implementation plans, and the design of GIS solutions • Conduct GIS software demonstrations, presentations on Sidwell’s Products and services and provide educational seminars and workshops