Mark Wouters

Global Luxury Hospitality Leader | Crafting Place-Connected Guest Journeys & Empowering High-Performing Teams

Al Ula, Al Madinah, Saudi Arabia

About

Managing Director | General Manager | Strategic Hospitality Leader | MBA | Operational Excellence | Brand Storytelling Dynamic and results-driven with a proven track record of leading high-performing teams and delivering operational excellence across luxury hospitality and fine dining. With a strong foundation in hotel and restaurant management, I bring deep expertise in pre-opening strategy, brand development, guest experience design, and menu engineering. My leadership style is rooted in clarity, collaboration, and creativity guiding teams to deliver exceptional service while maintaining commercial agility. I have successfully shaped and scaled operations for distinctive hospitality brands, always with an eye toward innovation, sustainability, and guest-centricity. Holding an MBA in Hospitality Administration from the Glion Institute of Higher Education, I combine academic insight with hands-on experience to drive growth, elevate standards, and forge meaningful connections between people, place, and purpose

Experience

  • General Manager at The Chedi Hegra
    Mar 2026 - Present · 5 mos

  • Head of Operations at Seren
    Jan 2025 - Sep 2025 · 9 mos

  • Managing Director at Langham Hospitality Group
    Oct 2022 - Dec 2024 · 2 yrs 3 mos

  • Managing Director at Anthology Group 璞谦集团
    Jan 2021 - Sep 2022 · 1 yr 9 mos

  • General Manager at The PuXuan Hotel and Spa
    Feb 2016 - Jan 2021 · 5 yrs

    Urban Resort Concepts