Germany
Experienced Supply Chain specialist with more than 15 years experience in Supply Chain and Customer Service Management. Teamleader with 8 direct reports. Deep understanding of demand and supply work process and optimization. Key User SAP APO, DRP, MM. Vendor managed inventory business expert for SNC and Datalliance. Proven track record to establish and track internal and external KPI measures. Process owner to drive efficient improvements. Strong communication skills in English and German.
Project owner and implementation of new CRP system; Key User SAP R/3 Responsible of all required tests including training and coaching for all customer service agents; Process optimisation for order handling in SAP; Ongoing improvement of customer master data; Communication and tracking of customer`s KPI measures and 1/4 quarterly reviews; Lead process role out of new CRP system Datalliance
Team Leader with 8 direct reports; Budget control; 1st level support for customer process changes and developments; Successfully integrated new order handling process for German Retailer. Ongoing process to reduce inventory levels at customer DC through feature and DC capacity tracking and optimization. Lead customer meetings; Ongoing coaching and supporting the careers of my direct reports.
Responsible for the ongoing products and order flow between the customer and DC; 1/4 quarterly controls of inventory levels and identifying processes to keep customers in line with agreed KPI; Identifying gaps in process work flow and finding solutions together with the customer; Set up of feature tracking control system.