Mark Stewart, DBA, MBA, LPC

Senior Manager @ SymphonyAI Retail CPG | Consumer Insights

Hanover, Pennsylvania, United States

About

Diversified background in retail to include the following: Store Operations, Asset Protection, Category Merchandising, Shopper Insights & Analytics. Doctor of Business Administration Student at University of Pittsburgh Katz Graduate School of Business. Completed DBA Coursework at Drexel University's Lebow College of Business - Transfer MBA - Shippensburg University - Beta Gamma Sigma - Honor Society for AACSB Schools. **Any posts or comments are my personal views and do not reflect on my past or current employer. Also, my views are not to be assumed as supported by my past or current employer unless specifically stated**

Experience

  • SymphonyAI (4 yrs 3 mos)
    • Senior Manager - Customer Insights
      Sep 2024 - Present · 1 yr 10 mos

      Lead customer insights consulting for Weis Markets. Partner with merchants to drive category performance & growth. Leveraged proprietary CINDE Connected Retail Insights platform to improve speed to insights & actionable results.

    • Senior Manager - CPG/Client Engagement
      Jul 2023 - Sep 2024 · 1 yr 3 mos

      Senior Retail Engagement Manager for 20 CPG clients with the responsibility of driving actionable insights derived from Giant Eagle (GEA) shopper loyalty card data. Insights included: POS KPIs - Sales, Volume, Pricing and Promotional analysis. Customer Segmentation/Demographics & Penetration. Brand Switching, Migration, Interactions. Other Functions: Knowledge of SQL and Python/ML Skills: Sales, Client Management, Consumer Insights & Data Visualization.

    • Manager - CPG Engagement
      Apr 2022 - Jul 2023 · 1 yr 4 mos

      Retail Engagement Manager for 11 CPG clients with the responsibility of driving valuable insights derived from Albertsons shopper loyalty card data. Insights included: POS KPIs - Sales, Volume, Pricing and Promotional analysis. Customer Segmentation & Penetration. Brand Switching, Migration, Interactions. Other Functions: CINDE Insights SME for Albertsons Client Team. Skills: Sales, Client Management, Consumer Insights & Data Visualization.

  • The GIANT Company (9 yrs 11 mos)
    • Category Analyst II - Beverage
      Mar 2021 - Apr 2022 · 1 yr 2 mos

      Provide support to Category Manager and the attainment of category objectives & budgets through managing vendor partnerships, cross-functional partnerships and, data analysis. Partnered with suppliers to drive growth through assortment decisions and promotional planning. Leveraged resources such as IRI to assist in all decisions around assigned categories. Partnered internally with supply chain to track product. Worked through seasonal proposals from supplier partners to drive incremental sales during key selling periods.

    • Regional Asset Protection Associate
      Apr 2019 - Feb 2021 · 1 yr 11 mos

      Analyze targeted KPI's through the use of data analysis systems such as Microstrategy on a by store basis and provide support in reaching shrink targets. Communicated findings with store teams and district leadership. Conducted investigations for internal fraud & external shoplifting and completed police reporting as necessary.

    • Lead Dairy Associate
      Nov 2015 - Apr 2019 · 3 yrs 6 mos

      Responsible for overall Dairy department management. Supervision/Direction of five retail associates. Accountable for managing shrink within the department.