Prague, Czechia
With over a decade of diverse professional experience, I am a forward-thinking, hardworking, and collaborative team player who thrives on challenges and brings a can-do attitude to every endeavor. My journey has taken me through the dynamic worlds of hospitality management, telephony sales, customer experience, coaching, and pricing coordination, providing me with a wealth of skills and insights that I am passionate about sharing. Hospitality Management (10 Years) My career began in the heart of the picturesque Lake District, where I spent a decade in hospitality management for a busy hotel chain. During this time, I honed my skills in guest service, operations, and team leadership. I learned the art of anticipating and exceeding the expectations of our diverse clientele, ensuring their memorable experiences. This role taught me the importance of adaptability, as the hospitality industry is ever-evolving. Digital Tourism Specialist (3 Years) A shift into Digital Tourism for a vacation rental platform marked the next exciting chapter in my career. Here, I not only thrived in a sales environment but also assisted in the coaching of new colleagues. Customer satisfaction was the goal of every interaction. Pricing Coordination (2+ Years) My most recent role as a Pricing Coordinator for a Radiopharmaceutical company has allowed me to delve into the intricate world of pricing strategies. This experience has sharpened my analytical and data-driven decision-making skills. I've gained a deep understanding of market dynamics, competitive positioning, and the importance of adaptability in pricing strategies to remain competitive and profitable. Positive Mindset Throughout my journey, I've maintained an unwavering positive mindset and a can-do attitude. I believe that in any industry or role, these attributes are the driving force behind success. They allow me to embrace change, learn quickly, and adapt to new challenges, ultimately achieving the best results for my team and organization. I'm passionate about collaboration, innovation, and delivering exceptional experiences, and I'm always open to connecting with like-minded professionals, sharing insights, and exploring new opportunities. Currently based in Prague, Czech Republic.
My current role as a Pricing Coordinator for a Radiopharmaceutical company has allowed me to delve into the intricate world of pricing strategies. This experience has sharpened my analytical and data-driven skills. I've gained a deep understanding of market dynamics, competitive positioning, and the importance of adaptability in pricing strategies to remain competitive and profitable.
3 years experience of Sales & Customer Experience in Prague, working with ICON as a Digital Tourism Specialist for a vacation rental platform. Mainly responsible for efficient Onboarding of new clients to the platform, identifying and optimizing accounts to ensure partners future successes. Here, I not only thrived in a sales environment but also had the privilege of coaching and mentoring a team to excellence. Customer satisfaction became my mantra, and I mastered the delicate balance between driving sales and ensuring a memorable journey for our clients. Here, I not only thrived in a sales environment but also had the privilege of coaching and mentoring a team to excellence. Customer satisfaction became my mantra, and I mastered the delicate balance between driving sales and ensuring a memorable journey for our clients.
My career began in the heart of the picturesque Lake District, where I spent a decade in hospitality management for a busy hotel chain. During this time, I honed my skills in guest service, operations, and team leadership. I learned the art of anticipating and exceeding the expectations of our diverse clientele, ensuring their memorable experiences. This role taught me the importance of adaptability, as the hospitality industry is ever-evolving.