Mark Pruneda

HR Generalist | Building Better Employee Experiences | Payroll, Benefits & People Operations | BambooHR, iSolved, and ClickUp

Austin, Texas, United States

About

I’m a dedicated HR Generalist with experience supporting fast-growing teams and creating efficient HR processes that improve the employee experience. At TruPlay Games, I was part of a small but mighty HR and Operations team, collaborating to manage the full employee lifecycle for a multi-state workforce. Together with my team, I supported onboarding and offboarding, payroll and benefits administration, employee relations, and HR compliance in a dynamic, mission-driven environment. One of my proudest accomplishments was being part of the lead HR team during a company-wide layoff, helping offboard 35+ employees with empathy and ensuring the process was handled smoothly and respectfully. I also worked with my team to save over $20,000 by resolving a backlog of state tax delinquencies and supported the implementation of a new HCM and payroll system, making HR processes more efficient and scalable. What drives me is building trust and structure within organizations—helping employees feel heard, supported, and empowered from day one. I have hands-on experience with employee feedback initiatives, benefits audits, vendor coordination, and HRIS systems, and I thrive in collaborative environments where I can partner with leadership to create a better employee experience. I’m currently seeking HR Generalist or People Operations opportunities with teams that value collaboration, continuous improvement, and employee well-being—whether remote, hybrid, or Austin-based.

Experience

  • TruPlay Games ()
    • Human Resources Generalist
      May 2024 - Mar 2025 · 11 mos

      Key Responsibilities & Achievements: ✅ Managed end-to-end onboarding and offboarding processes, including I-9 verification, equipment distribution/retrieval, benefits enrollment, and system account setup and deactivation. ✅ Spearheaded a company-wide 360° feedback survey for 50 employees, delivering actionable insights to leadership that improved employee engagement and retention. ✅ Played a key role in a company-wide reduction in force, offboarding 35+ employees with empathy and professionalism during a difficult transition, ensuring compliance and clear communication. ✅ Administered multi-state payroll and benefits, including conducting a benefits audit that corrected discrepancies in employee elections and saved the company from costly errors. ✅ Researched and implemented a new HCM and payroll system (iSolved), streamlining payroll and HR processes to better meet company needs. ✅ Resolved a backlog of state delinquency notices, saving the company over $20,000 in potential fines by ensuring compliance and timely resolution. ✅ Built and launched a ClickUp onboarding system and employee directory, improving efficiency and transparency for new hires and managers. ✅ Drafted, reviewed, and revised contracts for contractors, vendors, affiliates, and NDAs, ensuring compliance with company policies. ✅ Provided employee relations support, acting as a liaison between staff and leadership, advocating for employee needs, and facilitating workplace accommodations. ✅ Coordinated office events, employee celebrations, and playtesting sessions, fostering a positive and engaging work environment. Tools & Systems: BambooHR (Payroll) iSolved (HCM & Payroll) ClickUp

    • Human Resources Intern
      May 2022 - Jun 2024 · 2 yrs 2 mos

  • Business Student at Texas State University
    Aug 2021 - May 2024 · 2 yrs 10 mos

  • Head Lifeguard at Brushy Creek Municipal Utility District
    Jun 2016 - 2022 · 5 yrs 8 mos