Henderson, Kentucky, United States
I am an experienced professional who lives by the 6 W's: Work Will Win When Wishing Won't. I constantly look for continuous improvement in my company and within myself. I hope to continue to grow personally and professionally in all my ventures.
• Directs and controls operational activities for the facility to ensure efficient and profitable distribution services. • Monitors the implementation of defined operational processes to meet customer deadlines, identify cost reduction opportunities, and maximize efficiencies. • Manages the efficient use of the workforce to adhere to safe work practices and achieve high quality service. • Tracks progress on performance standards to validate compliance within defined goals and highlight recommendations for improvement. • Manages resources and people processes (e.g., Performance Management, Career Development, Training, Staffing, etc.) to ensure the day-to-day administration of processes and formal procedures. • Coaches and holds others accountable to established performance levels to achieve individual and group goals.
• Lead, coach, and train drivers on processes and procedures necessary to maximize profit and productivity while maintaining satisfactory customer service. • Manage the delivery and unloading of all bulk orders to ensure that customer service, company standards, and inventory levels are maintained at satisfactory levels. • Monitor key business indicators and develop action plans based on opportunities to drive productivity gains. • Establish behaviors that ensure a safe working environment is provided and ensure employees are trained on safe working techniques in the trade. • Manage and lead effective communications with sales, warehouse and route planning teams.
• Directs and coordinates the activities of the drivers and warehouse operators in loading and unloading trucks, making deliveries, and properly handling and storing various products. • Develops or revises standard operational and working practices and observes subordinates to ensure compliance with standards. • Assists warehouse personnel when needed to ensure customer satisfaction. • Initiates personnel actions such as promotions, transfers, discharges, or disciplinary measures. • Responsible for training of all employees in area in operating procedures. • Assists in determining status of non-conforming materials. • Ensures hazardous waste is stored properly.
Assist Store Manager in the daily operation to include directing activities of stockers, cashiers, and carry-outs on assigned shift. Assist with maintaining effective store operations in accordance with all store policies and procedures to ensure a high standard of customer satisfaction is met at all times. Assist in staffing and training of all employees. Assist in ordering, receiving and organized storage of all products and supplies as well as assuring a proper level of stock is on display at all times. Assist in preparation of work schedules to ensure effective operation and high standard of customer service. Manage inventory cycle counts and physical inventories as well as disposal of waste and hazardous materials. Prepare accurate and timely reports as required, i.e., new hire, termination, vacation, sales, accidents, etc. Assist in the safe guarding of company assets, to include store deposits. Assist in operating the store in accordance with all company policies/procedures and maintaining compliance with all federal, state and local laws. Provide positive professional leadership and effective management.
• Inspect performance of bulk merchandisers by visiting accounts to ensure individual performance meets CCBCC standards. • Maintain proper staffing levels to ensure optimal customer service through effective hiring, training, and coaching of full and part time bulk merchandisers. • Review data to ensure all roles are effectively using specific systems and perform maintenance to the data as needed. Evaluate performance of merchandisers by evaluating reports. • Work with route planning team on optimizing daily routes and provide feedback on daily route plans. Understand available staffing by day in regard to full and part time staff. • Maintain an open dialogue and meet with District Sales Managers and Bulk Account Developers to review performance of merchandising team and identify opportunities. • Manage the cost per case for bulk merchandising vs. budget.
• Educate and excite customers about Coca-Cola’s leading portfolio of beverages. • Analyze and understand customer needs and trends to help them grow their profitability. • Sell incremental displays, equipment placements and promotional programs • Maintain appropriate inventory levels, company assets and promotional ad signage (point of sale) and displays. • Ensure each account meets Company merchandising standards, determine stores’ product needs and transmit appropriate replenishment orders. • Communicate and collaborate account activities to appropriate business partners. • Utilize sales force automation tools. • Transport, replace and maintain point of sale advertising as appropriate for each account.
• Performed product merchandising in adherence to company standards. • Maintained inventory levels and set up promotional displays. • Collaborated with store personnel to assure profitability and high sales volume.
• Worked as Warehouse Clerk receiving inbound shipments and assist in labeling and stocking bins and inventory locations. • Inventory pulls and restocking from internal customers. • Perform additional inventory management related functions such as monitoring slow moving and dead stock and conduct cycle counts. • Perform shipping coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a hand-jack and forklift, entering relevant shipping information into MRP system, and maintaining inspections on safety stations and equipment. • Meet assigned goals and objectives: safety, performance and quality. • Also worked in Facility Management area assisting in maintenance of yards and grounds, equipment minor maintenance and delivery of parts/supplies.