Ludlow, England, United Kingdom
An experienced NNDR practitioner with over 20 recent years of local authority employment in this field. Qualified IRRV Technician. Previously employed as a Revenues Team Leader following roles as Revenues Officer (Valuation), Senior NNDR Assistant and NNDR Assistant. Extensive knowledge in Business Rates administration, legislation, valuation and inspection processes. Used to working in a ‘customer care’ orientated environment, dealing with stakeholders in an understanding and sympathetic manner. Familiar with using CIVICA software, prioritisation of workloads, problem solving, working under pressure and meeting deadlines. Team player. Have mentored and supervised staff. Able to interpret complex legislation and determine relevant case law to resolve liability disputes. Familiar with Partly Occupied Relief, Empty Property Exemptions, Retail Hospitality & Leisure Relief, Small Business Rate Relief, Avoidance & Completion Notices. Proficient in dealing with Valuation Office Agency Schedules of Alteration to the Rating List. Possess report writing skills and in producing Valuation Tribunal submissions. Investigative powers and knowledge concerning both current and historic Business Rate liabilities.